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4.6
CAReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
I've been with Topstep for over five years, consistently adhering to their rules and regulations, aiming to build a successful trading career. However, my experience has taken a disappointing turn. After successfully growing my account and requesting a payout, I was abruptly accused of fraudulent activity leading to my account's suspension without any solid evidence—just a claim of a misunderstood chargeback. This situation feels particularly egregious because it seems convenient that my account issues only surfaced when I sought to withdraw my ear...
3 Years +
0
3
.
.
1.0
User Friendliness
1.0
Payout Process
4.0
Customer Care
Denied Amount
Reason
Denied Reason
Express funded
Summary
After successfully growing my trading account with Topstep and requesting a payout, I faced an unexpected denial and subsequent account suspension. Despite adhering to all rules and maintaining transparency over my five-year tenure, I was accused of fraud based on a misunderstood chargeback, with no substantial evidence provided. This action seems particularly suspicious as it only came to light upon my payout request, suggesting that Topstep might prefer to retain funds within their system rather than honor profitable traders' withdrawals. This experience has not only been disheartening but also questions the integrity of the platform's support for its traders.
Documents From Reporter
4.6
41
total reviews
5
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4.6
41
TEST
4.6
41
TEST
