Reviews183
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ZAReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
Fair prop that delivers on paying real traders following the guidelines of their rules. Pay-out was received on a Sunday, team was catching up with payouts due to a technical challange that they were facing. Believe the backlog is up to date, and cant wait to reveiw my next pay-out experience in about a week from now. Thanks guys, much appreciated.
1 Month +
2
1
They pay real traders
Communication and planning needs work.
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
INReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
Overall I want to rate this firm at 4/5, everything was great I didn’t pass the account but trading conditions and customer support was good. Soon I will review about their pay-out process too.
N/A
0
Reliability.
2% risk per trade rule during evaluation
4.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
Replied:
December 24th, 2024
Hey Amit, Thank you for your honest review and for rating us 4/5! We’re glad to hear that you had a positive experience with our trading conditions and customer support. We appreciate your feedback and look forward to your future review regarding our payout process. Best of luck as you continue your trading journey, we’re here to support you every step of the way!
Reviews
1.0
Trader’s Satisfaction
$200K
2 Steps
I received my first payment of 28k 100% split after 18 days from the request. Although they offered that they were ready to pay only 50% and stop cooperation, in the end they paid the entire amount and said that I could continue trading with them, and restored the account. Then after trading for two days, I earned 31k. I waited 14 days and put it on withdrawal. On the third day they sent me a letter that your account was not activated, and we stopped cooperation with you. They also wrote that my trading was unrealistic. And they simply banned the fu...
1 Month +
1
platform mt5.
delay in payments. refusal to pay.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Unrealistic
Summary
I received my first payment of 28k 100% split after 18 days from the request. Although they offered that they were ready to pay only 50% and stop cooperation, in the end they paid the entire amount and said that I could continue trading with them, and restored the account. Then after trading for two days, I earned 31k. I waited 14 days and put it on withdrawal. On the third day they sent me a letter that your account was not activated, and we stopped cooperation with you. They also wrote that my trading was unrealistic. And they simply banned the funded account and rejected the payment. They also have constant delays in payments from 7 to 18 days, as I had with my first payment. I do not recommend buying accounts in this company. I have all the screenshots confirming these facts. I traded without violating any of the company's rules.
Documents From Reporter
Replied:
January 30th, 2025
- Trader relied heavily on overleveraged short scalps with extremely tight stop loss risking 1 - 1.99% of your account with quick trade duration. The trades are also considered as forced and not well thought of. This has been evident by entering a new trade after just losing the previous trade multiple times reaching max SL in a short amount of time. - We offered to pay 50% of the total profits and will no longer be able to work together, however, we paid the whole amount at the end. - Account was marked as active due to an oversight, however, we stated on the initial email that we will no longer be able to work together, this is why we rejected the payout.
GRReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
I firmly believe this firm is poised to rank among the top three in the proprietary trading industry in the near future. The challenge and evaluation processes were seamless and well-structured. Even when a systemic issue arose, the company demonstrated professionalism and accountability by compensating all accounts with an additional 1%. This proactive approach highlights their commitment to traders and responsibility as a firm. A special thanks to Rob, Ced, Khalifa, Obi, Saint, Magnesium, and Lance for their unwavering support and dedication throu...
Less 1 Month
1
3
What I liked most about the firm is their efficient Discord ticketing system. The support team’s responses are consistently fast, reassuring, and genuinely helpful. It's clear that they prioritize addressing traders' concerns promptly and ensuring a seamless experience.
There is room for improvement in the payout processing times. However, to my knowledge, the team is already working diligently to expedite this aspect, which is promising.
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
December 23rd, 2024
Hey Nikos, Thank you for your inspiring review and confidence in FundingTraders! We’re honored by your belief in our potential to become a top-tier proprietary trading firm. It’s wonderful to hear that you found our challenge and evaluation processes seamless and well-structured. We’re also glad our proactive approach to resolving systemic issues reflected our commitment to supporting our traders. Your shoutout to Rob, Ced, Khalifa, Obi, Saint, Magnesium, and Lance for their dedication is much appreciated, they’ll be thrilled to hear it! We look forward to continuing this journey together and helping you achieve success in trading.
MNReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
I’ve now received my second payout, and I appreciate the professionalism and support throughout the process. While the payouts took a bit longer than I expected, the team ensured everything was resolved and kept things moving. That said, one area I think could improve is the clarity around payout timelines. Clearer timeline or introducing fixed payout days would make the experience much smoother. It's a minor issue but it's something that could build even more trust with the traders and make an already great platform even better. All in all, I’m ha...
N/A
0
Supportive and professional team, reliable payouts, fair rules and conditions
Payout delays
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
December 23rd, 2024
Hey Trader, Thank you for sharing your thoughtful review and congratulations on receiving your second payout! We’re glad you’ve appreciated the professionalism and support from our team throughout the process. Your feedback regarding payout timelines is invaluable, and we’ll certainly take it into consideration as we continue to enhance the trader experience. Suggestions like yours help us grow and build even more trust with our community. We’re excited to support you as you scale your account and continue your journey with FundingTraders. Thank you for choosing us as your trading partner!
UAReviews
5.0
Trader’s Satisfaction
$100K
1 Step
This is a company with good potential. I had no problems at the stage of passing and funded account. There have been delays in payouts, but they have reported this issue and are working on it. So I will continue to trade with FT. Also thanks for the good support Ced, Khalifa , Rob | COO, John, Leo.
N/A
1
-User-friendly dashboard; -Like the discord tickets, quick response to all questions; -Rules for trading and 1 phase accounts;
-Clear rules and requirements for traders; (This is more of a wish, but as far as I know it will soon be a reality).
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
December 20th, 2024
Hey Daria, Thank you for your balanced and thoughtful review! We’re glad to hear that your experience during the challenge and funded account stages has been smooth. We appreciate your understanding regarding payout delays and want to assure you that we’re actively working to streamline the process. Your recognition of our support team is truly appreciated. We’re committed to providing the best experience possible and look forward to continuing to support your trading journey!
GBReviews
4.0
Trader’s Satisfaction
$50K
2 Steps
Discord support is 5/5 stars, but i have sent 3 emails to FT email support, and received no reply or acknowledgement back. Discord support replies in seconds with their ticketing system Trading conditions are the best, but maybe TOO good (in phase 1 + 2, there is no spread or commissions, and instant execution with nearly no slippage. Unrealistic in my opinion. And funded phase has fine, regular conditions. Dashboard is fine. Simple and easy to get around. Would put 4.5*, but rounded up to 5* Time to get phase 2 account is seconds, after passing pha...
N/A
0
Affordable pricing Availability of MetaTrader 5 different add onds for accounts and range of account sizes
Very slow payouts unclear communication between support and customers sometimes Harsh, strict rules
5.0
User Friendliness
2.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Martingale
Summary
Admittedly, i did deserve a payout denial due to one instance of martingale, however i think them forfeiting all my profits and closing my account is a bit much. THEN, they denied me a funded account due to breaching a news trading rule, which was unclear. They denied my funded on an EURUSD trade which was open 6 hours~ before CAD CPI, which i did not know that was prohibited. Not just me with this problem, but many people also have similar problem.
Documents From Reporter
Replied:
December 18th, 2024
Hi Michael, In the event of a trading rule or objective being violated, the trader will lose trading access and privileges. The trader has no liability to any of the losses. This is the same for funded traders. However, any profit that they have made in the funded account during the trading period will be forfeited. As a firm principle, we require all our traders to strictly adhere to the established rules to maintain consistency and fairness across all accounts. It is essential for us to uphold the integrity of our trading rules to ensure a level playing field for all traders. Thanks for understanding.
GBReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
So over all Funding traders have been amazing. I bought a 50k account and managed to pass both phases within a few weeks and the account and new credentials were issued very promptly. The trading conditions have ben great no issues what so ever, The only slight issue I had was payout time. They say 24-48 hours, but it took almost 2 weeks. In their defense, they answered every ticket I Raised, and I was assured they were working on getting me paid. I understand my first payout came at an awkward time as they had just upgraded their dashboard, so m...
1 Month +
1
5
n/a
n/a
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
December 17th, 2024
Hey there Trader, Thank you for sharing your detailed experience! Congratulations on passing both phases and receiving your funded account promptly, it’s great to hear that you’ve enjoyed the trading conditions with no issues. We appreciate your patience and understanding regarding the delay in your first payout, especially during the dashboard upgrade period. Your kind acknowledgment of our team’s efforts to address the situation means a lot. We’re continuously working to improve our processes to ensure smoother experiences for all traders. Thank you for trusting us, we’re excited to support you in your trading journey!
Reviews
5.0
Trader’s Satisfaction
$50K
2 Steps
I've received my first payout on a 50k account. Thank FundingTraders! The trading condition on MT5 is great. The customer service is a little bit slow but professional. Overall experience of FT is really great.
N/A
0
Good trading condition and nice dashboard
Slow customer service
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
December 16th, 2024
Hey there Sangyeop, Congratulations on receiving your first payout on a 50k account! It's wonderful to hear that you're enjoying the trading conditions on MT5 and that your overall experience with FundingTraders has been positive. While the customer service could be faster, it's great to know they maintain professionalism. Best wishes for continued success with your trading journey, and may you reach many more payouts
USReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
I just want to come in and talk about this new 'consultancy services'. I have assigned to me Benjamin Petkovic. He has been Amazing support! I can just come on Telegrem and ask any questions I have, or chat about strategies', pretty much anything trading related, or about Funding Traders. This is an awesome new service that FT has implemented, and NO ONE else is doing this, FT truly wants you to be a successful trader! This is ONE main reason I returned to FT. As Funding traders are looking to make a difference in this industry, this is a home run i...
N/A
0
Customer Care, and decent trading environment.
It took me some time to get used to the 2% rule, where you cant loose more than 2% on one trade or trade idea... But that's all good now...
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
December 16th, 2024
Hey there Jason, Thank you so much for your glowing review! We’re thrilled to hear that you’re enjoying our new consultancy services and that Benjamin has been a valuable support for you. Providing traders with a personal and accessible resource for strategies, trading-related questions, and insights is exactly what we envisioned with this service. We’re honored that this innovation has brought you back to FundingTraders, and we’ll continue striving to make a meaningful difference in the industry. Wishing you great success on your trading journey!
