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1.0
Trader’s Satisfaction
$100K
2 Steps
Crypto Fund Trader closed my two $100,000 accounts, which I successfully passed through all the required phases and took live, despite not violating any trading rules. I only purchased two $100,000 accounts from this firm, and I successfully passed both to live accounts. To my knowledge, I requested the largest payout of the season among 100K accounts. After my withdrawal request, the email notifications stated, "We will process your request within the next 24-48 hours." However, my payment request was not finalized for a full 10 days. The delay in ...
Less 1 Month
3
5
Spreads & Commisions
Lack of clear communication Slow response times from support Frequent delays in processing requests Inconsistent information provided Unclear terms regarding payouts Limited trading options Issues with platform stability Difficulty in navigating the dashboard Lack of transparency in decision-making Unreliable meeting schedules Limited educational resources for traders
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
3.0
Trading Conditions
3.0
Trader’s Satisfaction
$200K
2 Steps
CFT start from Monday add commissions on indice with don’t have before And because their contract size is 1 not 10 So now adding commissions the trading spread equal to 3.1 in us100, before is 0.9. So it is unrealistic compared to the main prop firm There is us100 trading condition of main prop firm: FTMO commission :0 spread :1.8 contract size :10 acg Commission: 0 Spread :0.8 contract size :1 E8 commission : 6 Spread: 0.6 Contract size :5 5ers commission : 2 Spread: 1.1 Contract size : 10 So now new CFT is Commission: around 2 Spread :0.9 contract...
N/A
0
Payout
Commission of indice
3.0
User Friendliness
4.0
Payout Process
3.0
Customer Care
1.0
Trading Conditions
1.0
Trader’s Satisfaction
$100K
2 Steps
CFT initiated the Ascend Challenge in support of flood relief efforts in Spain. Wanting to contribute to the Spanish community, I purchased a 100K challenge for $780. Despite all my trades being clean and transparent, they refused to pay me the $4,200 I rightfully earned, citing an unreasonable excuse. In Telegram groups, they delete messages from honest traders voicing their concerns. I have reached out to numerous traders from different countries who have also been denied their payouts by CFT. Many have dashboard screenshots proving their rightful...
N/A
0
They promise 100x leverage in crypto trades. But they don't pay.
Even if you make all your trades cleanly and honestly, they give you absurd reasons not to process your payout. When you write in the Telegram group, your message is deleted and you're blocked. When you send an email, they don't respond. Not only do they refuse to pay the money you've earned, but they also don't refund the money you paid for the account you purchased. On social media, they send the same emails to many honest traders and refuse to make the payments.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
They found me risky
Summary
They said my trading strategy involves uncontrolled risk. Since they present themselves as a crypto education institution, they claimed my strategy violated their rule 4.2.5.
Documents From Reporter
4.0
Trader’s Satisfaction
$50K
2 Steps
Commissions in crypto are very low, good controls for trading. The only problem is that you can't move the stop loss to a winning position. For the rest is excellent.
Less 1 Month
0
Crypto availability. Nice platform for 30 crypto. I hope the rest (you can trade 125) will add to the crypto platform soon. The commisions are extreamly low, nice advantage. Also very short spread.
You can't move stop loss to a winning position in crypto platform. When I had open around 15 minutes the window of crypto platform, this started to lag to receive command, it wasnt a pc Issue. It solved refreshing window. A couple of times, the open trades disappeared and also the graph of the asset. Even refreshing doesn't work. Fortunately, the button close all and close individual orders was every time active (without display any numbers), it solved opening other browser and log in. And also, like 10 percent of the time, you have some slippage when close and open orders (higher than most popular exchanges).
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
3.0
Trading Conditions
5.0
Trader’s Satisfaction
$10K
2 Steps
The purchase is easy, the credentials are given very quick, spreads are good, and trading objectives and rules are decent as well. I didn't like that the dashboard wasn't always up to date, and that their customer service is sometimes pretty bad. I had times when I contacted them and received a quick, professional, friendly and clear response, and other times when it was a rude, short response that didn't even touch on what I was asking. Once the trading objectives were met, I received my next phase account quick, and the payout was also very quick....
N/A
0
Credentials are given out quickly, next phase accounts are given quickly as well, and the payout was very fast and fuss-free as well.
Customer service is sometimes quite bad.
4.0
User Friendliness
5.0
Payout Process
3.0
Customer Care
5.0
Trading Conditions
2.0
Trader’s Satisfaction
$5K
1 Step
After purchasing a $5,000 One Step account from CFT, I quickly realized that they do not offer the gold pair (XAU/USD), which is essential for my trading strategy. This limitation was not clearly stated in their rules or guidelines. I immediately requested a refund, but unfortunately, I have yet to receive any response or resolution.
Less 1 Month
0
the hype
customer care
2.0
User Friendliness
2.0
Payout Process
1.0
Customer Care
2.0
Trading Conditions
3.0
Trader’s Satisfaction
$5K
2 Steps
i love cft but the customer suppodrt unable to fix my dashboard issue till breached and after breached intentionally the message pop up and i said i never see my trade updated on dashboard when i am up 4% but now you see dashboard breach
N/A
0
no payout deny
support issues and dashboard update
1.0
User Friendliness
5.0
Payout Process
1.0
Customer Care
5.0
Trading Conditions
Reason
Breach Reason
no dashboard info
Summary
my dashboard didno show anythinhg about account when up 4% so i breached intentionally
Documents From Reporter
5.0
Trader’s Satisfaction
$100K
2 Steps
I have 100k account and they will pay even huge payouts. Ä°f u trade crypto u should try cft. Spreads are good but first payout takes some times dont worry if u dont breach any rule they will pay.
N/A
0
Spreads
nothing
5.0
User Friendliness
4.0
Payout Process
3.0
Customer Care
5.0
Trading Conditions
1.0
Trader’s Satisfaction
$200K
2 Steps
Hi all, I have some unfortunate news—I lost $1k on Crypto Fund Trader after purchasing a $200k funded account just 2 days ago. I want to warn everyone to avoid their service, as they are scamming users out of their funds. Here’s what happened to me: 1. Today, I recently received an email stating that my account "100001499" had been disabled. I had just purchased this account 2 days ago. 2. This platform intentionally disables stop-loss (SL) triggers, causing clients to hold 'hedging' positions, then claims the user is in breach of the rules. In thei...
N/A
0
Nothing
Insane worst customer support; Techinal errors on the platform; Scam; Intention to take user funds!
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
As we told you, there were not any technical error, so we can't give you back your account because closing the account was correct.
Summary
This platform intentionally disables stop-loss (SL) triggers, causing clients to hold 'hedging' positions, then claims the user is in breach of the rules. In their email, they stated: "There were no technical errors, so we can't give you back your account because closing the account was correct." They refuse to admit any fault. Regarding my account, there were two technical errors that led to me holding two opposite positions, resulting in a claim of 'hedging rule' breach: (1) The position stop-loss (SL) did not trigger properly, closing only 20% of my position, and in some cases, not closing anything at all. (2)The conditional trigger order did not close my position but opened an opposite one instead. Despite communicating with customer support, they continue to reject my appeals and deny my account restoration. Additionally, they keep deleting my messages, which is disappointing and shows they are afraid of clients exposing their unethical behavior. Without proper clarification, I believe this platform operates like a scam, taking users' funds without any valid reason. Please be cautious and avoid using this service, as they will take your funds without justification.
Documents From Reporter
4.0
Trader’s Satisfaction
$25K
2 Steps
I'm currently funded with them for more than one month. Got 2 payouts. CFT is a good firm but they need some improvements. Payout process should be smooth and fast. Dashboard doesn't have very much information and data so it needs to be improved. They don't offer XAUUSD(gold) as pair for trading. In short I'm satisfied because they are paying.
1 Month +
2
They are offering 3 platforms for trading including mt5
Gold is not available for trading
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
CEO
Country
CH
Trust Pilot
n/a
Date Created
Years in Operation
4.1
106
total reviews
5
60
4
27
3
5
2
2
1
12
4.1
106
10% off + free account of the same size if reaching payout on all challenges (Instant accounts excluded)
4.1
106
10% off + free account of the same size if reaching payout on all challenges (Instant accounts excluded)
