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5.0
Trader’s Satisfaction
$10K
2 Steps
I have opened an account with other propfirms before. That's why I can see the difference very clearly. Especially the support team is very fast and they do their best to solve the problem. A trustworthy propfirm. Today I passed the 1st step and my 2nd account was opened.I hope I can pass the 2nd stage and share the payment certificate here. I chose this propfirm because I am used to trading with metatrade5. I'm glad I chose it.
N/A
0
metatrade 5 and support team
support team
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GBReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
Alpha has always delivered a great experience for me, their level of support, the trading conditions, the community, and the amazing Alpha team, are what make Alpha a cut above the rest. And the all important payouts have always been paid promptly, and without any issues.
6 Months +
3
2
The Alpha community, trading conditions and the Alpha team
n/a
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NGReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
I got the account and passed it in a week, got my live account within 3 days, payout after 21 days of trading, it took less than 24hrs after withdrawal to arrive on my rise account, second payout after 2 weeks, same thing, custer service both site and discord very attentive and user friendly 🙌🙌
3 Months +
2
2
Truthfully I loved how fast they payout after withdrawal request, and I love their customer service, highly recommended firm.
I really can't say, for now at least there's nothing I don't like.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GBReviews
5.0
Trader’s Satisfaction
$100K
Instant
Honestly ACG are the best prof firm out there and I’ve used many prop firms before. The minimum trading days are only 3 for both phases which is less than FTMO. Once I passed both challenges they processed my live funded account in 24 hours (FTMO take 2-5 days). I received my first payout straight to my bank account without any issues. They have a great support team and you can even contact the CEO yourself. Best prop firm for sure!!!
3 Months +
1
4
Getting my funded account in 24 hours after passing phase 2.
The minimum 3 day trading requirement on challenges however it’s still less than other prop firms.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NGReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
Alpha capital was the game changer for me, why you might ask? In December 2023, alpha capital group gave away free 5k account which I benefited from and got my first payout with which I scaled up with the payout and since then it's been a smooth ride!
6 Months +
4
1
If you are told you are getting your payout in 48hrs as long as you didn't violated any rules you'll get it even before the 48hrs countdown
Their dashboard sometimes lags on my device but their service is top-notch
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GRReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Been 1 years with @AlphaCapitalUK only thing I can say they are simply the best in the game, payouts supper fast and always paying out, easy rules to follow and perfect support team!!
1 Year +
4
2
I like that I can trade mt5, costumer support, trading rules and fast payouts
Nothing at the moment
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GBReviews
4.0
Trader’s Satisfaction
$50K
2 Steps
I have been trading with Alpha capital since may. Finally last month I passed both phase 1 and 2 and I’ve requested 2 payouts so far. 1 of the payouts arrived in 2 business days. The spreads and commissions really sets the prop form apart. The customer support for the most part is pretty good.
1 Month +
1
1
Spreads and 0 commissions
Customer support was quite difficult to get hold of. I found myself having to write a follow up email before I get a response.
4.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
NGReviews
4.0
Trader’s Satisfaction
$50K
2 Steps
Very nice though my payout was delayed due to being flagged because of RISE WALLET document signing but once you follow rule you are safe and payout assured
1 Month +
1
1
TRADING CONDITIONS ARE NICE THOUGH SOME CHANGES AND RULE ARE NOT MY BEST OPTION BUT STILL OKAY
waiting more 3 days to process payout
5.0
User Friendliness
3.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
GBReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
My $100k live account: 5009508 was banned and a withdrawal of $2.9k declined. Had the account since 30.5.24 and they banned me 13.8.24. In that time I had 50% of my withdrawals denied. First withdrawal denied due to trading gold during CHF news ??? They did put this right and stopped breaching accounts because of this but still stole $600 of my profit due to this. The second time was due to having too many positions open? (Total 4). On their FAQ's they don't say how many positions is too many but in their example it uses 10 open positions at one tim...
3 Months +
3
5
Nothing.
Payout denial/banned for no reason/user interface is terrible. Clearly looking for reasons to ban traders. Liquidity issues?
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Spamming the order book
Summary
I had 3 positions open at the same time in one example and 4 in the other.
Documents From Reporter
Replied:
January 9th, 2025
Hi there Alex, upon reviewing your case it is apparent that you have breached the spamming of the orderbook rule. this is where a trader will spam the same lot size in the same direction within the same second. this is to take advantage of demo environments and achieve faster execution we want our traders to have a realistic trading experience and this would not be tolerated in a institutional environment. this is also listed in our FAQs therefore the trader should have been more than aware of this. i have provided the link below for you to further educate yourself. https://help.alphacapitalgroup.uk/en/articles/6934275-what-are-prohibited-trading-strategies , Additionally to this the reason the partnership has been terminated is due to a charge back being made from yourself to fraudulently reclaim your purchase fee that got you this account. in any other situation this would not be a termination of the partnership. Kind regards
GBReviews
4.0
Trader’s Satisfaction
$200K
2 Steps
Payouts always came through even for larger amounts above $10,000 every time. Very reliable for getting paid consistently. Great spread and executions on top of that.
1 Month +
5
7
Execution and consistency with payouts.
Payouts could be faster and things like automating the balance change after requesting could be implemented to let people trade the next cycle instantly after requesting.
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
CEO
Country

GB
Trust Pilot
Date Created
Years in Operation
4.4
635
total reviews
5
418
4
136
3
24
2
6
1
51