Reviews635
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NGReviews
4.0
Trader’s Satisfaction
$200K
2 Steps
The customer service on discord is always there to attend to your support ticket 24hrs and their discount always comes in handy when you wan to save a little cash
N/A
0
Their discount codes
Nothing
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
Reviews
3.0
Trader’s Satisfaction
$25K
2 Steps
I have been with acg a while now. It started with the free 5k account promo, that got me funded an my first payouts it. Since then i've always been with them. The prices are relatively low en conditions are great. Especially the no-commissions.
N/A
0
Good conditions and relatively low prices for challenges
Customers service could use a few extra people. Waiting times are very long.
3.0
User Friendliness
3.0
Payout Process
3.0
Customer Care
4.0
Trading Conditions
PHReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
Great prop firm with solid trading opportunities. Their customer service is impressive—fast replies and genuinely helpful support. A reliable choice for traders looking for both quality and efficiency.
N/A
0
Customer Service. Trading Rules
None
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
ROReviews
2.0
Trader’s Satisfaction
$200K
2 Steps
I have a 200k funded account with this prop firm, i requested a payout on 9th of July of 22k, its been a month and still no answer from them. At first they didnt answer for about a week, then they said i should complete the KYC again, I've completed it on 19th July, but the payout still didnt come. Whenever i email them about it, they say the senior payments team will have a look and i will get a response within 24-48 hours. The dashboard is user friendly, the trading conditions are great, but if they deny payouts, its useless.
N/A
0
Low costs
The firm is not answering emails, the postpone the payouts
5.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
5.0
Trading Conditions
DZReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
I tried alpha before, i would like to try it again, i like thier spread on, they have a good customer service, they paid and they still doing thier hard work
N/A
1
1
They pay
Gold spread
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
KEReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
Good firm but they should provid high pip per point òn indexes since you have to use high lots to trade Them,they should as well reduce the spreads on gold on the spread account
N/A
0
No manipulation
Dashboard
3.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
2.0
Trading Conditions
KEReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
My trading executions were top notch in both phases. Customer care was also very responsive during my phase 1 to phase 2 transition. I recommend alpha as one of the best in the industry.
N/A
0
Fast payout process
1 Week wait to get a live account
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
MXReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
Las condiciones de mercado muy mal,las órdenes no se ejecutan en tu punto,se abre hasta 1.5 PIPS en contra, el spread se abre hasta 0 8 PIPS en el EURUSD Soporte no te apoya dice que esto es normal pero no es así Pésimas condiciones de trading que tienen ya no es ACG de antes. Market conditions very bad, orders don’t execute at your point,opens up to 1.5 PIPS against, spread opens up to 0 8 PIPS in the EURUSD Support doesn’t support you says this is normal but it isn’t so Lousy trading conditions you have no longer ACG from before
N/A
0
Nada. nothing
Condiciones de mercado. market conditions
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
ZAReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
They do not Payout, For me if a prop doesn't payout it shouldn't even be getting a star. My payout was deniel and they gave me a ridiculus reason, i never broke their news trading rules but they instead said i am gambling. So now they deducted almost half of my profits and advised me that they will pay me out the rest on the payout date which is the 07/08/2024. I will update everyone how did this go.
3 Months +
1
3
I just like their website
They do not payout
3.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
3.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Gambling
Summary
Accused me of Gambling because i traded on a news day, I haven't even break their rules. I did hold the trade within the required time.
Documents From Reporter
NGReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
Alpha Capital Group is a reputable prop firm known for its robust investment strategies and strong commitment to client success. I appreciate Alpha Capital Group's deep market expertise, transparent communication, and personalized approach to the industry management. Their team of experienced professionals consistently delivers strong performance, helping traders achieve their financial goals not just focusing on making money from selling accounts to traders. Additionally, the firm's emphasis on risk management and ethical practices has earned them ...
N/A
0
Great customer service. Intuitive innovations to the industry like daily payout promised to be launched soon.
Before, it was about waiting for 3-4 business day before getting your funded account after you had passed your evaluations but now it's within 24hrs of passing your evaluations.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
CEO
Country

GB
Trust Pilot
Date Created
Years in Operation
4.4
635
total reviews
5
418
4
136
3
24
2
6
1
51