Reviews634
Sort by
DZReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
I have a good experience with this prop firm with 5000 free account already passed 2 phase after 48h i had receive funded account, but i did mistake i had open a hight lot size for position this mistake lost me the account, but i will buy other as soon possible. Thank u alpha capital u have great support and best spread ever!
3 Months +
0
2
Good support and fast
Idk
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GHReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
Customer experience is great. Admins reply to messages. They address tickets appropriately. Payouts are smooth, no delay . Trading conditions are great.love everything altogether.
1 Month +
3
3
The trading conditions
Time taken to receive funded account
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PKReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
They are best in every terms Specially payout speed No News Rule No commission Low spreads Quick Support Love this firm I will do max allocation soon
Less 1 Month
1
1
Fast payout
Quick Support
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PKReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
I have trades with many firms, but found alpha capital group one of the great propfirm, i have passes their 5k account but lost before payout date due to not using the SL and DD hit and i lost that account, later on i purchased more challanges but didn't pass them, but their dashboard is good, they don't have hidden rules, they have metatrader 5 platform which is convenient than others. I have great experience with them.
N/A
0
Mt5 trading platform
Everything is fine
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
JOReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
I regret to share my experience with Alpha Capital, an online prop firm that unfortunately led to a distressing outcome. Despite weeks of communication, I was abruptly banned without a valid explanation, resulting in significant financial losses. The lack of transparency and sudden termination raise serious doubts about the integrity and legitimacy of this firm. My belief is that this may be indicative of questionable practices. I caution individuals to exercise caution when engaging with Alpha Capital to avoid potential financial risks and complica...
N/A
0
The promo code
Customer service communication
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Kyc breach
Summary
They gave no reason other than a “kyc breach”
Documents From Reporter
Replied:
May 8th, 2024
Hello Wafa, It was identified that your KYC was declined due to Third Party interference, there was a male attempting to complete the KYC process even though your account belongs to a female. This is a breach of our Guidelines. As stated within our FAQS - During the KYC process, it is mandatory that the account holder personally completes the KYC requirements. This ensures that we stay compliant with our security protocols. Any attempt to circumvent this requirement will be considered a breach of our terms and conditions. https://help.alphacapitalgroup.uk/en/articles/8420532-what-documentation-is-required-for-an-analyst-account Warm Regards, Alpha Capital Group
NGReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
They have good customer care always are online 5 working days, have good spread, and they have fasted and sharply payout, using Rise.. they are reply to customer email always u request for an info thats greats.
3 Months +
3
1
Fasted Payout
Their customer care
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
IDReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
Alpha Capital Group have good community and good customer support, no payout denial, dashboard really good, everything is good when I trade with Alpha Capital Group
1 Month +
1
1
No payout denial
Good customer support
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NGReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
To me 💯 legit propfirm, everyday one of my best propfirm in the industry. No commission, no high spread issues. Support is always around to help. Honest firm in my book.
N/A
0
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
PKReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
Alpha capital group is a good firm. The best thing is that they are among those few firms which still offer metatrader 5. They have great customer support
N/A
0
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
KEReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
I have not had any significant problem with Alphacapital, the conditions the customer care and having mt5 as the trading platform is a really good deal. I'll still go back to trading with them soon. The website/dashboard though needs one to spend a little time to get at ease with navigation .
N/A
0
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
CEO
Country

GB
Trust Pilot
Date Created
Years in Operation
4.4
634
total reviews
5
417
4
136
3
24
2
6
1
51