Reviews275
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4.2
INReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
I’ve been trading with Ascendx for a while now. I’m genuinely impressed with their professionalism and transparency. I initially had an issue with my payout. It was mistakenly rejected. Naturally I was concerned, but the team handled it appropriately! They quickly recognized the mistake, corrected it, and paid out the profit split in full. What really stood out to me was their willingness to listen and take action. Mistakes happen, but how they respond makes all the difference. This experience only strengthened my trust in them. Highly recommend fo...
N/A
0
Being responsive when it matters!
Time to handle issues could be improved. But otherwise they are the best!
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.2
GBReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
Falcon from AscendX was very helpful with my query had my issue fixed in an hour and allowed me to carry on with my trading journey would recommend ✅
N/A
0
Customer service was very helpful and quick was helped by Falcon
Havent experienced any issues yet
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.2
PHReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
Great overall experience. Good trading conditions, excellent support and timely payouts. 100% would recommend., Looking forward to more payouts with Ascendx.
3 Months +
1
4
Timely payouts
Tech/website
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.2
GBReviews
4.0
Trader’s Satisfaction
$100K
2 Steps
Overall Ascendx is in my top 3 firms to use. Customer care is incredible and it is led by owners who generally care for their traders. The speed in which issues are resolved are also amazing and I've had so many great assistance from Andrew, Lax, Diamond - so many more who has always been helpful. If you're looking for a new prop firm, then i would 100% recommend these guys. The only downside for me personally, is that they have a 2 min holding time rule which caused a bit of issues when it was first introduced but they are already aiming to get...
N/A
0
Customer support Prices
The most recent 2 min holding time rule
3.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
4.2
GBReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
Their customer care is the best. Today Falcon and Saber helped me to solve an issue quickly and smoothly on setting up a 200K account. Thanks. Overall I'm happy with this propfirm. as long as you follow theri rules, you will get paid.
N/A
0
Customer support
Restricted 2 minute rule
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.2
Reviews
5.0
Trader’s Satisfaction
$50K
2 Steps
Today i received my second payout with Ascendx, this my second payout cycle with them and two payouts. Support is always helpful and you can see the co-founder's in general chat and talk with them. Many bad reviews for Ascendx out here but all i can say is just follow the rules and get paid thats it. I specially thanks to our CO-Founder Alex and dear moderator Edd for being helpful during my process.
N/A
0
I like how they treat their traders, always making solutions. Also nice spreads.
Just waiting for MT5.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.2
GBReviews
5.0
Trader’s Satisfaction
$400K
2 Steps
Received multiple payouts with ascendX - and it has been a smooth process every single time. They have the best rules out of every firm, and are very reliable. Customer support is great, and sorts out issues no problem. Unlike other firms, it is much better for the payout stage, as there are no shady rules, such as 5 min. Trading days , that other firms have. They also allow news trading as long as a limit is set 5mins + prior, which is great as it suits my trading style. overall great experience, would definitely recommend.
3 Months +
3
4
Reliable for payouts, and good with customer service.
No complaints really. Only don’t like 2 minute rule - which is being taken away! So great.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.2
DEReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
A solid and reliable prop firm for both amateur traders and professionals. The prices are unbeatable, and the trading conditions are similar to those of other companies. So far, I have no complaints at all.
N/A
0
Support Trading Conditions
Internet website
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.2
GBReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
The best prop firm ever, customer service is on point. Management team are also amazing. Spreads are great and overall a great experience. Edds customer service is amazing. Thank you so much for all your help.
N/A
0
The overall experience is great. They care about their customers.
I didnt like the 2 minute rule but they are listening to the customers and making amends
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.2
THReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
They are still be the best prop firm choice for me. There're nice support's team here. Even if sometimes we face some issue, but you know well everywhere have problems but the most important thing is your problem has been solved? I've worked at here for several month, never at any time that my problem was not taken care of and solved. And I would like to take this chance, special thanks to "Falcon" for kind support. In term of payouts, they're still honest, you just follow the rules and get paid. Now for me, just waiting my 3rd payouts after submitt...
N/A
0
Honest, just follow the rules and get paid.
Current payouts request method, via submit ticket and fill the form instead of request via dashboard. Anyway, their new version will launched soon.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.2
275
total reviews
5
193
4
32
3
8
2
7
1
35
4.2
275
50% off + free account of the same size if reaching payout on Prime and Power challenges
4.2
275
50% off + free account of the same size if reaching payout on Prime and Power challenges