Reviews275
Sort by
4.2
INReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
No lies, Just truth. I have been trading with AscendxCapital for month now, and I am thoroughly impressed with their services, particularly their support team. Whenever I've had questions or needed assistance, their support staff has been incredibly responsive, knowledgeable, and helpful. I had some issues due to which they compensated me 3x. I had to make this review due to top notch support team. Since my last review team have improved much . U can get payouts as early as 2 days. Maximum days to receive contract is 5 days . But due to team’s const...
N/A
0
Staff and Fast payouts
NON
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.2
GBReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
This firm has to be one of the best out here had my first payout with them requested on the 29th of August and received it on the 3rd of September cannot fault this firm with anything trading conditions are good and great customer support will definitely stick with this firm and be buying more accounts thank you Ascendx
1 Month +
1
3
Fast payouts and great support
Can’t fault this firm with any problems
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.2
JMReviews
4.0
Trader’s Satisfaction
$50K
2 Steps
Overall, it’s a good prop for great customer service. Trading conditions are very good with easier to follow rules. Website is a bit buggy at times not the best overall great firm
N/A
0
Great spreads if you need support, the discord is always there. Take or receiving process promptly never had to really wait too long.
The website it’s a bit buggy at times sometimes you’re not able to check your drawdowns and it’s not the best website
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
4.2
GBReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
Customer care here is second to none. Alex (one of the owners) is active daily in their Discord server, always answering questions, providing key updates and even does random giveaways all the time! There is an amazing community within AscendX and I want to give a shout out to Storm, Raz and Diamond who go above and beyond whenever I’ve had a query or issue and it’s resolved fast! I cannot wait for their new in house broker to offer mt5 again, I know they have paid a vast amount of money to bring this back for the community and this will propel them...
N/A
0
Great staff great community brilliant trading conditions and challanges
Nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.2
USReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
When Ascendx first started, I bought an account with them earlier in the year but was held up due to the industry-wide ban on US residents. Although, initially, I was frustrated with the way things were going as we were waiting for 5 months to get back, Alex and his team completed what needed to be done and ensured that things were good again. We were back in and trading with DxTrade. I had a bit of drawdown that I had to work my way out of but I eventually got myself into profitability again. At no point in the whole journey did I feel like I was b...
N/A
0
+Responsiveness to my problems +Alex, co-founder, accessible when we need assistance +Payout posted and sent when due +Offering new programs soon that most other prop firms are not
-DxTrade (we need a mobile app!)
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.2
5.0
Trader’s Satisfaction
$100K
2 Steps
I joined Ascendx in May and ever since joining then I experienced great customer support as they treat you as one of their own, fast replies to queries or problems in chat and all around a great experience. I faced a small delay (1 day delay) in my account checks and i jumped into the general chat and (@X | Ascendx Capital) had my problem under control within minutes and my account then got pushed to priority. things like that make you feel assured in the company and safe and that's why I will continue to purchase accounts from them.
1 Month +
1
3
Customer Support
Dashboard
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.2
PKReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
In the midst of scams, a real good firm. Prop industry is going through major changes and ascendx is leading the way with smaller targets and fair price. The trading conditions are the best compared to major firms like Fundednext, FTMO, E8 or any other firm. Absolutely love the freshdesk and immediate support on Discord as well. I see them growing into one of the biggest players of the industry. Both Founders are excellent at listening to concerns and dealing with them, special thanks to Alex for being available to the community at all times.
N/A
0
Low price, great execution.
Competitors jealousy.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.2
GBReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Ascendx offers great customer support, 24/7. Online support is always available. Trading conditions are next to none. Multiple platforms for traders to choose from. Like every propfirm, Ascendx has rules which are required to be followed, however this should not be an issue for serious traders. As long as rules are followed, pay-outs are simple and a very efficient process. Alex, James and their discord MOD's are very transparent with their clients and are very approachable with a friendly (shout out to Mystic, Diamond, Edd and Fury!) but profession...
Less 1 Month
0
1
Fast and friendly support system available 24/7. Multiple platforms for traders. Fast execution times and great trading conditions.
It would be nice to be able to request payouts on the website, but rest assured it's still simple to request payouts- just open a ticket on their site/discord.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.2
GBReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
When looking for a prop firm, the number one thing you are looking for is reliablity and that is exactly what you get with Ascendx. Alex and the team have been very open, honest and transparent when faced with obstacles that a lot of other firms would have used as an excuse to shut down or reject payouts. Every single issue has been clearly communicated, with clear timeframes given etc. The only people that complain are people that are impatient and do not read the annoucements or the emails they recieve. You won't find another prop firm with such a...
Less 1 Month
1
4
Their customer care, the CEO is extremely hands on and always available to assist
Too manual, need to automate their systems but they have advised this is in progress
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.2
GBReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Highly recommend, I have been trading with them from the beginning and they are truly amazing!! There’s been ups and downs but nothing they haven’t or will not over come. Customer service is alway on point. Pay outs on time. Trading environment no complaints. My experience with them has been nothing but exceptional.
3 Months +
1
3
The trading conditions.
Nothing.
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
4.2
275
total reviews
5
193
4
32
3
8
2
7
1
35
4.2
275
50% off + free account of the same size if reaching payout on Prime and Power challenges
4.2
275
50% off + free account of the same size if reaching payout on Prime and Power challenges