Reviews634
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ITReviews
4.0
Trader’s Satisfaction
$100K
2 Steps
Been trading with them for more than a year. Already got 10+ payouts through Wise which were sent between 48-72h. Overall, trading with them is a quote good pleasure. They are trasparent and helpful, despite trading conditions and rules are really super limiting (everything is in the FAQ) and make it hard to Trade, and customer service is pretty slow due to the quantity of emails they receive but they are helpful and polite.
1 Year +
10+
3
Payouts, customer service even if are slow.
Most of the rules are trading limiting under the statement of “good risk management”. Since there is no strategy or percentages that are an absolut truth which must be respected on a good risk management, this rules are prevalently made to make people fail or not gambling to make big profits, but hey, this is business they have to gain somehow so it is what it is.
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
HKReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
One of the best prop firm I've had, great customer service, speedy and accurate dashboard, standard payout time with no hidden rules. Great experience overall. The only downside is the spread can be big occasionally.
3 Months +
2
3
Good customer service and generally fast payout.
Slippage may be big.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
3.0
Trading Conditions
GBReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
Been with alpha capital for few months. Now. Amazing trading conditions Getting payouts regularly. No payout denials. Really appreciate the opportunity provided by Alpha Capital Group.
N/A
0
Trading conditions
Nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
UAReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
A good and reliable prop company. They always respond quickly both in chats and by mail. I have already received 4 payments. Fast payouts usually within 1 day. I recommend!
3 Months +
4
2
Fast payouts, support work
Interview waiting time on demand.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PKReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
After struggling with challenges and failing multiple times, I finally got funded with Alpha Capital Group in august 2024. I started with Alpha in August and now have 3 funded accounts. The journey hasn’t been without its lessons, but Alpha Capital has proven to be the best experience in my trading career so far. One of the most notable aspects of Alpha Capital is their straightforward rules and supportive structure, which have enabled me to achieve 7-8 successful payouts. This success has given me the confidence to continue growing as a trader. My...
6 Months +
7
1
Quick support system
Nothing
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GBReviews
4.0
Trader’s Satisfaction
$200K
2 Steps
Alpha is a good company they do pay out. There is some room for improvement but overall they are a good company to work with. Customer service, payment processing time is all good
6 Months +
5
The price
The fact that I can’t trade news or hold trades over the weekend
3.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
3.0
Trading Conditions
GBReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
Alpha Capital Group mistakenly provided me with an extra $100k funded account. I assumed it was a challenge account since I hadn’t passed another challenge. Later, they breached all my accounts, claiming I exceeded the max allocation due to this error—an error entirely on their end. Their justification for not resolving the issue is a supposed “breach of trust,” which isn’t even stated in the contract. This situation was entirely a result of their mistake, and their refusal to take responsibility is completely unacceptable.
N/A
0
What I liked most about the firm was the price of their accounts, but it’s clear this was too good to be true, as evidenced by the false breach of my account.
What I liked least about the firm is their use of a fabricated reason for breaching my account—one that wasn’t even stated in the contract.
3.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
3.0
Trading Conditions
Reason
Breach Reason
Breach of trust
Summary
Alpha Capital Group mistakenly provided me with an extra $100k funded account. I assumed it was a challenge account since I hadn’t passed another challenge. Later, they breached all my accounts, claiming I exceeded the max allocation due to this error—an error entirely on their end. Their justification for not resolving the issue is a supposed “breach of trust,” which isn’t even stated in the contract. This situation was entirely a result of their mistake, and their refusal to take responsibility is completely unacceptable.
Documents From Reporter
PLReviews
4.0
Trader’s Satisfaction
$100K
2 Steps
So far I am very happy with ACG's services. At the very beginning it was not without problems, but all of them were due to my incompetence. You have to read and follow the rules, which are clearly and clearly presented in the FAQ and everything will be fine. So far I have withdrawn over $7500 in 4 withdrawals. All of them were delivered to me after 2 business days, excluding Christmas, it is logical. I am just waiting for them to move me to PRO leverage, for now my leverage has been lowered, due to my trading style, which they called hyper scalping,...
3 Months +
4
1
Best Spread, slippage, execution. No commission fees. No hidden rules
Only that for some time I was moved to the high risk group and my leverage was limited. But I understand that, I hope it will change soon.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IDReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
my favorite firm, not many firms have the condumer care like alpha capital did, they really easy to reach. anything that traders doubt about can easily get answer from them. the only problme is only payout times beetween 2-3 days. if they can improve the payout times under 2 days i think alpha captial is the best firm
3 Months +
4
3
trading condition and customer care
payout time
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
THReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Alpha Capital Group UK I am withdrawing money from here for the 10th time. Never been refused payment and pay directly every time no more than 3 days I think this fund is stable and always on time. I love them Alpha Capital team.
3 Years +
0
1
Alpha Capital Group UK I am withdrawing money from here for the 10th time. Never been refused payment and pay directly every time no more than 3 days I think this fund is stable and always on time. I love them Alpha Capital team.
no have
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
CEO
Country

GB
Trust Pilot
Date Created
Years in Operation
4.4
634
total reviews
5
417
4
136
3
24
2
6
1
51