Reviews634
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BDReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
yes alpha capital group is a legit prop firm . they pay on time . they have a good help desk agent they help alot on time. they are honest propfarm.
N/A
0
payment on time.
support agent very good.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
AUReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
On my 5th payout with alpha and currently achieved 3 x 100k funded accounts. Rules, conditions, support and discord are all great and alpha is my favourite firm to trade with. Payout processing takes a few days but has always been paid as long as stick to the rules.
3 Months +
5
2
Tradeing conditions and support, along with getting paid.
Need to wait a few days for payout processing which locks your account and can not trade until complete.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Reviews
1.0
Trader’s Satisfaction
$200K
2 Steps
Alpha capital is an institution that has its own treasury. After a few payments, they either request a meeting or try not to pay your earnings by using your transactions as an excuse. Definitely stay away. You are dishonorable, you are looking for an excuse not to pay my earnings. They do not notify you of the mistake you made without realizing it until the withdrawal is made. You continue trading without knowing this. If you win, they will delete all your winnings except for the violation, under the pretext of deletion. They ignore all your efforts...
N/A
0
At first, I thought they were an excellent institution in everything. indeed it was. But when he started earning high profits, they also changed. There's nothing to like about an institution that doesn't pay dividends.
After a few payments, they used all kinds of excuses to not pay the winnings. They told me that I was gambling. I proved that I was not gambling. This time, they said that you cannot make transactions from 2 accounts with the same parity. They deleted my total earnings of 18155 USD. By the way, you asked me for a certificate, they closed my accounts and blocked access to their websites. I added the screenshots I have and the images of the items I purchased.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
5.0
Trading Conditions
Denied Amount
Reason
Denied Reason
They said that you cannot exceed more than 300,000 USD trading volume from two accounts at the same time.
Summary
Reply from Alpha Capital Group Dec 31, 2024 Hi there the reason for your accounts being closed and the performance fee being denied is due to a max allocation breach on the accounts. you was funded 200k with us and as per our rules you cannot trade the same strategy (same assets) across more than 300k of funding. the fact that the trades was not in opposite directions is irrelevant. the rule states you cannot trade the same strategy across more than 300k of funding. upon reviewing your trades it was apparent that you traded xau/usd across 2 accounts (400k) as per our FAQs this is a breach. i have attached the FAQ below for you to further educate yourself on this rule below... https://help.alphacapitalgroup.uk/en/articles/8804535-how-many-accounts-can-i-have-what-is-the-maximum-allocation-per-strategy Kind Regards Alpha Capital Group Uk
Documents From Reporter
GBReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
I have traded with ACG for over 1 year and have received several payouts. They are one of the best prop firms around and I am so happy that they continue to dominate the prop firm space. If you want to try a prop firm, this is one I recommend.
3 Months +
3
2
They are reliable, pay on time and have a great team behind them.
Nothing. Love the firm
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
MAReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
For more than six months I have been trading in Alpha Capital. It is a very wonderful company. I have not encountered any problems during these six months, and the withdrawals arrive on time.
6 Months +
7
1
Everything is very good
Everything is very good
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GBReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Great UK prop firm Funded recently with Alpha Capital. Good reputable UK prop firm. As long you follow a the rules and comply correctly with all the requirements. Had a risk review interview on Zoom after first payout was requested - and this was conveniently arranged and carried out by James. This was a honest and straightforward chat to verify trading strategy and confirm details. Payout was duly received 48 hours after completing the risk review interview. A pleasant experience trading with Alpha Capital so far.
1 Month +
1
1
Good prop firm
Nothing really
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PKReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
I started trading with alpha capital group 6 months ago. It been a very good experience with them.. received my 1st payout in just 2 days. for my 2nd payout they asked me for risk interview. That I passed and they paid my payout in just 2 hours. Thank you!
1 Month +
1
1
Funding accounts sizes and flexibility
Slow response from customer service
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Reviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Have recieved 3 payouts so far ( large, not small) with the 4th one just submitted for payut yesterday. Customer Service: 10/10 Ive been with other prop firms before, but i only use ACG now... they truly do an effort especially when it comes to customer service. End of the day they have a business to run - so stick to the rules which tbh have made me a better trader by following them and you;ll be fine. I highly recommend them and i suggest newbies out there stop wasting time and money with other firms that may be dodgy and stick with Alpha Capital...
3 Months +
3
1
swift payout, good customer service
2 weeks payout could be made shorter..
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Reviews
5.0
Trader’s Satisfaction
$200K
2 Steps
I started my collaboration with Alpha Capital Group in September of last year, and so far, my experience with them has been extremely positive. As a PropFirm specializing in the forex market, they offer a highly professional and transparent approach that sets them apart in the industry. The collaboration process was straightforward and well-structured, which gave me confidence from the very beginning. Throughout our partnership, I have not encountered any issues with them. All their agreements and commitments have been honored punctually. Payments h...
3 Months +
5
2
Payout in time!
No slipage
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PYReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
I've been trading with ACG since April 2024(that month I received my first payout), since then, everything was fine, I've never had major problems, just minor, nothing to worry about. Finally after 8 months working with them I crossed the 100k usd barrier in payouts, I huge milestone for me. Overall, all I have to say is that ACG is a really trustable firm; good trading conditions, good customer support, no weird rules and it pays on time
6 Months +
10+
4
I really like the trading conditions and the fact I didn't have any payout denials.
Something I don't like is that, sometimes the payout process almost take 3-4 days to be processed.
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
CEO
Country

GB
Trust Pilot
Date Created
Years in Operation
4.4
634
total reviews
5
417
4
136
3
24
2
6
1
51