Reviews634
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GHReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
I managed to secure a 5k funded account with them but unfortunately couldn't get a payout. Their conditions are very good and the customer support is so great. They respond to you in seconds. Definitely worth a try
3 Months +
0
1
Their customer support
The website. It usually takes more time to load
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NGReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
Alpha Trading Capital is a great firm to trade with, my complain is the account size that isn't raw spread, the spread is much I think it's to make traders purchase the raw spread account that offers commissions, other than that, they are great.
N/A
0
Their dashboard is very user friendly
The spread on the non raw spread account is unfriendly
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
3.0
Trading Conditions
ZAReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
Also read the 1-star Reviews on Trustpilot, and you will find no less thatn 6+ Traders that was banned for the same reason ??? ACG - Finally showed their true intentions. Banned me after failing KYC - VPN....server connected to multiple IP/country locations..... below - as posted on Trustpilot: ACG has hands down the most complaints about KYC issues... and I found out why.... Being a Trader with ACG for the last year, I have done 2 x KYC check at the beginning of the year (first to qualify for your free 5K account last December and the 2nd when I go...
6 Months +
6
3
They were better than TFT and MFF whom I was with before
They turned out to be as trusted as TFT and MFF...
4.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
4.0
Trading Conditions
Reason
Breach Reason
Summary
Documents From Reporter
Replied:
January 9th, 2025
Hi there Unfortunately, a confirmed IP/KYC breach on the account has been detected. We take these matters seriously to ensure the integrity of our processes and compliance with our standards. "Session accessed from multiple locations" in the context of Know Your Customer (KYC) refers to a situation where an account or trading session is logged into or accessed from different geographic locations or IP addresses within a short time frame. Unfortunately, due to the identified risk labels associated with your account, we have made the decision to close the account and terminate any future services with you. This decision was made to ensure compliance with our risk management policies and maintain the integrity of our operations. Kind regards Alpha Capital Group Uk
PKReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
I really love their staff very good and nice also the trading conditions are very great i hope more people try them out and experience the ease there its really amazing there
N/A
0
Support and trading conditions
Commission free spreads sometimes annoying
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
INReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
ALPHA CAPITAL GROUP IS GREAT BROKER , I USED 30$ AND GOT PAYOUT OF 2500$INSTANTT,MOREOVER PROPFIRM IS ONE OF THE BEST IN THE INDUSTRY,WITHOUT ANY HESITATION
3 Months +
1
10+
INSTANT PAYOUT ON DEMAND WITH ZERO DENIAL
NOTHING
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
ROReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
I won a free 5k last year when they gave 75k accounts of 5k for free. It took me few months to pass but finally I did and also reached my first payput with Alpha. The customer care is is fast and the trading conditions are perfect. Also the new dashbord is looking good.
3 Months +
1
5
Trading conditions and dashbord
-
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
ESReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
Compre una cuenta de 100k, el numero de cuenta era 1802620 en fase 2. Complete la fase 2 y estaba a la espera de recibir la cuenta fondeada, realice el KYC a traves del Dashboard accediendo desde mi telefono movil, complete el proceso de KYC desde mi móvil para poder hacer las fotos y el selfie. Posteriormente me enviaron un correo electronico con un enlace para realizar otro KYC, al cual accedi de nuevo desde mi telefono móvil para volver a tomar las fotos. En ese mismo momento hice la verificacion para Rise ya que lo elegí como metodo de pago y m...
N/A
0
Nada
Son unos estafadores, ponen excusas para no dar la fondeada.
3.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
3.0
Trading Conditions
Reason
Breach Reason
Accessed from different countries
Summary
Dicen que en el proceso del KYC se ha accedido desde diferentes paises, es totalmente mentira ya que solo he hecho el KYC desde españa con mi telefono movil.
Documents From Reporter
ZAReviews
4.0
Trader’s Satisfaction
$25K
2 Steps
Alpha capital group staff are amazing, i had a few technical issues when they did the migration over to the new server, Lukasz helped me out with such ease, when i passed my phase 2 of the challenge and after 24 hours i reached out to Sandi and she escalated my matter and got KYC and received my credentials. I did not know how the payout request worked and reached out to Alpha capital and got in touch with Pradeep. He explained that there is a payout date allocated to each user and come the date on the payout tab you can request your payout. I r...
Less 1 Month
1
1
Spreads are amazing. The staff know what they are doing and provide value.
The payout time
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Reviews
4.0
Trader’s Satisfaction
$5K
2 Steps
Such a good form to work with... Attractive spread, and comprehensive dashboard that helps. Transactions with them are quite seem less and efficient, hence my good rating
N/A
0
The spread and dashboard
News trading manipulation
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
NGReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
Alpha Capital is a nice prop firm to get in my opinion. I bought a 5k challenge account and it was a cool experience trading on a daily basis, However, i hates it's commission as it is too much. And for the daily drawdown, I prefer the general rule one than that of Alpha Capital. Adding up the Loss or profit from previous is not a better option in my opinion.
N/A
0
I love the user interface. It's friendly for everyone including beginners.
I hate the commission. It's too much and could add up as even a 1% drawdown after taking few tens of trades. Choosing no commissions won't be a better option either trust me.
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
3.0
Trading Conditions
CEO
Country

GB
Trust Pilot
Date Created
Years in Operation
4.4
634
total reviews
5
417
4
136
3
24
2
6
1
51