Reviews635
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DEReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
I have been using Alpha Capital Group (ACG) since July 2024 and would like to leave a honest Review on my Personal Experience with them. The Prop Firm Industry is not easy to navigate and is still in Progress. But one has to give props to ACG for building such a Strong Prop Firm. I hope I am not leaving a generic Review. ACG really offers fast Support and their Support Staff was always ready to help me. On Top of that, they offer great Rules compared to other Prop Firms. I was able to request my first Payout in late of August and was of course ner...
1 Month +
1
1
- Fast Support that actually helps and reads and understands the questions being asked - Excellent Rules compared to other Props
I used to dislike the Time it took to get a Funded Account when passing Phase 1 and Phase 2, but they have sped up this Process and its great now! Personal Feedback: I would love if there would be a Email/Notification when a Funded Account is ready/approved, meaning that the Contract is ready to sign. As I had to manually check the Profile Tab. But this could have been possibly already resolved.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
KEReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
I’m disappointed to report that alpha capital is still holding my payment without providing any reason. This lack of clarity is frustrating and raises concerns about their business practices. I urge others to be cautious and hope they address this issue soon
N/A
0
I used to thought it was a great company but now i don’t know sincerely speaking
They are customers support is not good according to my experience
3.0
User Friendliness
1.0
Payout Process
2.0
Customer Care
3.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Flag
Summary
I don’t know am still waiting to know why?
Documents From Reporter
INReviews
1.0
Trader’s Satisfaction
$10K
2 Steps
Account number:5021668 They have rejected my payout by accusing me doing of group trading/account management when i haven't done anything . When i asked them to provide the evidence from other user whos trades are matching with me and the along with the ip address they failed to do so,Hence its proved as they are clearly scamming audience hard earned money and they banned me from there server. When i moved to trustpilot they removed my post by saying i haven't have hold any account with ACG and its not authenticity , so i only left hope with PROP ...
N/A
0
Once they were my favourites firm
There trustpilot are filled with lot of payouts denials and almost every 7 out of 10 reviews are removed from the trustpilot as it occurs with me same.
2.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
2.0
Trading Conditions
Denied Amount
Reason
Denied Reason
GroupTrading/Account management.
Summary
Apologies they banned me from there dashboard so i am unable to login to download funded certificate,so i have posted proof of iam holding funded account from the credentials received from ACG. Description of denial: They have rejected my payout by accusing me doing of group trading/account management when i haven't done anything . When i asked them to provide the evidence from other user whos trades are matching with me and the along with the ip address they failed to do so,Hence its proved as they are clearly scamming audience hard earned money and they banned me from there server. When i moved to trustpilot they removed my post by saying i haven't have hold any account with ACG and its not authenticity , so i only left hope with PROP FIRM MATCH to look into it and make them accountability thanks.
Documents From Reporter
SIReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
So here is the thing with alpha. I found it on instagram from one of the Co-founders of Funding frontier. I bought few challenges, failed some. Got funded on 100k, i came to payout time and requested 5600$ which was 80% of what i earned in 14 days. (7000$) . I had one trade worth of 5400$ on GJ. I requested payout on september 9th, on 12th of september I received email my payout was denied, because the trade of GJ was unrealisticly fill by news. Well here comes the real part. They stated that the news which accured on september 3rd at 1AM utc+2 time...
N/A
0
That they are good liars.
They can't backup their words stated in FAQ and live chat.
2.0
User Friendliness
1.0
Payout Process
3.0
Customer Care
2.0
Trading Conditions
Denied Amount
Reason
Denied Reason
unrealistic fills
Summary
unrealistic fills. But its clearly my trade was not impacted by any news.
Documents From Reporter
MYReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
Alpha Capital is a professional scam I had 4 active 100k accounts with them all phase 2, I managed to pass 2 of them to phase 3(live) and my KYC was processed and the live accounts were issued to me and i made a profit of 8k in one of my account and 2k in other account. after I requested my payout within 3 days they sent me rise invitation and on day 4rth they sent me an email that your KYC was denied because third party was seen and you hide your camera. after one to 2 weeks they sent 2k payout but didnt send my 6500k payout. for almost 2 months i ...
N/A
0
everything looks cool at first and but scam at last
everything looks cool at first and but scam at last
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
DENY of KYC after requesting payout
Summary
Alpha Capital is a professional scam I had 4 active 100k accounts with them all phase 2, I managed to pass 2 of them to phase 3(live) and my KYC was processed and the live accounts were issued to me and i made a profit of 8k in one of my account and 2k in other account. after I requested my payout within 3 days they sent me rise invitation and on day 4rth they sent me an email that your KYC was denied because third party was seen and you hide your camera. after one to 2 weeks they sent 2k payout but didnt send my 6500k payout. for almost 2 months i kept sent them emails that you have misunderstanding or excuse by this concept of 3rd party. we had conversation of more than 20 emails in the last 2 months stating please interview me, check my strategy check my risk management, see my face my id with a zoom call but they just ignore and keep saying we had a mistake while reviewing you KYC and refund has been processed but.... where is my 6500k payout???? the time and effort i put to this is all gone I clearly offered interview me first check if the trades were executed by me or not and then deny my payout. but Scammers always have different type of excuses. stay away from this scam prop firm. all those YouTubers are paid advertisers
Documents From Reporter
ITReviews
4.0
Trader’s Satisfaction
$200K
2 Steps
The firm provides excellent trading conditions, tight spreads and zero commissions (with add-ons). Payout processing times were better last year, with a maximum of 48 hours, previous payout was reached today, paid in 48 hours. Dashboard is very helpful and all the data in correctly reported. The only thing this prop needs to put more attention in, is customer care, especially funded traders that are with them since a long time, that helped to build the prop strong as it is today. I had only a serious issue with ACG, that can be easily solved, all my...
6 Months +
8
5
Trading Conditions, Dashboard.
Customer care/support
4.0
User Friendliness
4.0
Payout Process
3.0
Customer Care
5.0
Trading Conditions
GBReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
This is by far the best prop form in relation to service, rules, community and trading conditions. The guys on the team so helpful with any questions you may have, have weekly giveaways and the community spirit within their discord is fantastic. The dashboard is easy to navigate and most importantly the pay out was processed and receive in the promised 48 hours.
1 Month +
1
2
Payout was processed and received within 48 hours
Nothing I love everything they have to offer
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NGReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
Great firm, good customer service.. very interactive and ready to help payout at the exact time given (no delay nor denial) good spread and slippage also ACG❤️🔥
3 Months +
3
2
Good slippage and spread
Good customer service and also payout at the exact date
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GBReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Hey Traders! :wave: I've been seeing a lot of uncertainty about ACG on X (formerly Twitter), and I just wanted to share my experience. I've been trading with **Alpha Capital Group** for a while, and honestly, as long as you stick to their rules, there's nothing to worry about! For me, the process has been super smooth, especially once I started using **Wise for payments.** The funds hit my Wise account at the same time I get the confirmation email from ACG – **basically instant!** Before jumping to conclusions, be sure to gather your info carefull...
6 Months +
9
1
I like the smooth payment method that they have in place, and the market conditions that they offer during your trading.
I would like to see same day or next day payouts.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PHReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Thanks for the active live chat support it help me solve my problem, the guy name is ahmed responsonse quickly with my problem. ACG is my first propfirm since I started forex and will receive my 3rd payout this week
6 Months +
2
1
I like the support team
the time require to receive my payout 2-4days usually
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
CEO
Country

GB
Trust Pilot
Date Created
Years in Operation
4.4
635
total reviews
5
418
4
136
3
24
2
6
1
51