Reviews635
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KEReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
on July 26th i requested a 36k payout on my three accounts (2(100k) and 1(50k)) account and i was denied on the allegation of group trading based on a cod device whatever they called it .i requested for prove of the evidence and i was told they couldn't share any third party information, after they went silent on me even after a number of emails i and written them i decided to give it another shot with them and bought three more accounts with them i failed two and passed one and was funded with 100k . i proceeded to request for withdrawal just ...
N/A
0
good executions and reasonable account prices
there customer support is terrible. They have customer support on the website but they are not meant to help you with anything they are there to direct you to raise your issues on email support.
2.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
2.0
Trading Conditions
Denied Amount
Reason
Denied Reason
group trading in the first denial and the second instance banned while expecting a payout
Summary
the first denial reason for denied payout was group trading for which they failed to provide evidence that linked me to that. the second denial which happed on 13th of this month they have failed to respond to it only saying i was banned from accessing there website and on saturday date 14 sending me an email on them realising have reached daily loss limit on account that as been inactive since date 9 of september since i had already requeste for payout.
Documents From Reporter
Reviews
3.0
Trader’s Satisfaction
$10K
2 Steps
Trading conditions are fine. Customer support is fine. Dashboard needs to be a lot better. Products need to be a lot better. 14 days payout is old school now. And they keep on ranting lies on X that they deliver funded accounts within 24 hours but that is nowhere to be seen in real. Payout time is also very much stressful. I hope they improve.
N/A
0
Discord community
Waiting times for both ( getting funded account and payout )
2.0
User Friendliness
1.0
Payout Process
4.0
Customer Care
3.0
Trading Conditions
INReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
Alpha Capital Group is a proprietary trading firm that offers a structured opportunity for traders to manage significant capital, up to $2 million, through its Alpha Pro Plan. The firm provides an 80% profit split, allowing traders to keep the majority of their profits, with bi-weekly withdrawals and no minimum withdrawal limits. Its trading conditions are quite flexible, permitting news, overnight, and weekend trading. The evaluation process follows a two-step structure, where traders must meet specific profit targets while adhering to risk managem...
1 Month +
1
You liked Alpha Capital Group because of its flexibility in allowing overnight, and weekend trading, combined with an attractive 80% profit split. You appreciated their bi-weekly withdrawals with no minimum limits, and the fact that the Aggressive plan offers free retries if you meet other requirements. The powerful tools on the MT5 platform,
Concern about slippage and some dashboard issue
3.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
DEReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
I think this is the best prop firm in the industry concerning customer care, payouts and trading conditions. I have passed the 100k challenge and received my payout without any problems.
3 Months +
1
1
Trading conditions Support of the community
Till right now nothing to criticize
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PKReviews
4.0
Trader’s Satisfaction
$10K
2 Steps
Alpha Capital is really a good firm customer service is really great spread are lower payout process is fast also dashboard is great which provides trade Journal overall great experience.
N/A
0
Dashboard
News trading rule
4.0
User Friendliness
1.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
HUReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
Passed the two-step challenge. Once I was funded the payout process was just as they indicated (24-48 hrs to process the payout to my Rise account) . No issues.
3 Months +
2
4
0 commission.
Some administrative issues, but all have been resolved.
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
GBReviews
4.0
Trader’s Satisfaction
$25K
2 Steps
Customer service is responsive, always looking at ways at resolving issues if they arise. Recently been onboarded to my live funded account and received great customer service from Pradeep, he was very helpful and supportive.
Less 1 Month
0
2
rules are easy to follow as long as you manage your risk well, specifically on the daily drawdown
the rules seem to spread over multiple threads on their website instead of being listed in one document or place so hard to track if anything has been changed or updated
3.0
User Friendliness
3.0
Payout Process
4.0
Customer Care
3.0
Trading Conditions
NGReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
I had a wonderful time trading the challenge phase with alpha capital. They are available on the mt5 platform which I am very familiar with. Minimal swap fees. These is very crucial as a wing trader. My only issue was after passing the challenge phase, when I wanted to do verification. It was sorted eventually but it took too long
Less 1 Month
0
3
Minimal swap fees
Verification process after passing challenge phase
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
Reviews
1.0
Trader’s Satisfaction
$25K
2 Steps
Alpha capital uk Breach my Kyc without any reason and also don't give any reason. I already get 2 payouts from them but they breach my Kyc and banned me . I invest minimum 800$ or more on Alpha capital uk but all time I fail challenges but on that time when I pass my account and want to get some money from them they breach my Kyc and also don't give me any reason why they breach Kyc . I send them lot of Emails but they not give me any response
N/A
0
Timely payout
Breaching accounts without any reason
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
KYC breach
Summary
KYC breach without giving me any reason
Documents From Reporter
UAReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
Alpha Capital Group is my favorite prop firm right now! They offer great trading conditions with either raw spreads or zero commissions, which you choose when you buy the account. Also, the account credentials process is very fast, you receive your account almost instantly after making a payment. They also offer a MetaTrader 5 platform, which was another advantage for me to choose this prop firm.
N/A
0
Trading conditions and dashboard with advanced insights
Nothing. Everything is great!
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
CEO
Country

GB
Trust Pilot
Date Created
Years in Operation
4.4
635
total reviews
5
418
4
136
3
24
2
6
1
51