Reviews635
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PKReviews
1.0
Trader’s Satisfaction
$10K
2 Steps
After successfully passing phase 2 they locked my dashboard after contacting on dicord the told that email the support staff and wait for 5 working days for funding credentials. So i waited for 5 days but no credentials was sent and i opened ticket inwhich they told me to do mail the support so i emailed them but having no response by the support staff I again opens another ticket in which they told me to wait for 2 days for support staff for phase 2 credentials and dashbord issue. But after waiting they emailed me about kyc failure of 3rd party in...
N/A
0
ACG have zero commission
Kyc issue
4.0
User Friendliness
2.0
Payout Process
1.0
Customer Care
4.0
Trading Conditions
Reason
Breach Reason
Kyc issue
Summary
They failed by kyc stating discrepancies and 3rd party involvement which is not true.
Documents From Reporter
INReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Awesome prop firm - highly recommend! I've had 6 payouts total from Alpha, 5 payouts on 1 account - and they've been amazing - very fast, always ahead of their timeline indicated for payouts. Trading conditions are great, they offer MT5 which is a big bonus. All in all I couldn't be happier, really great stuff - long may it continue!
1 Month +
4
3
Top notch and excellent execution. I have had a good experience with their execution, its top notch. No slippage experienced so far. I like their integration with MT4. The support is great as well. They are always on standby to answer any questions and assist you in any way possible 😉
Awesome experience so far Nothing to complain about, alpha capital has been a game changer after many firms goes down. Payouts received in less than 2 days. Support team are amazing too. More life to AlphaCapital ✌🏽
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
BGReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
I am very satisfied with Alfa Capital Group. A few months of working with them and everything is correct, they have no hidden rules. I have 2 payouts through RiсеPay. Payments are within 2 business days which is great. Thank you ACC!
1 Month +
2
2
Fast payout
issuing a funded account might be a bit faster :)
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Reviews
5.0
Trader’s Satisfaction
$50K
2 Steps
Although I haven't passed this challenge, I had a very pleasant experience trading with ACG. The execution is great, spreads are good as well, and the trading conditions in general. Rules are clearly defined, and although they are difficult to pass, a trader is well aware of what he must and must not do to pass a challenge. I failed in particular because of the DD breach, and this was caused by my impatience. The ACG community is great, support is prompt 24/7 and always willing to resolve any potential issues. Most importantly, slippage is not alway...
N/A
0
Trade execution, spreads, support.
Lot size rules and trading conditions for Oil, as 1 lot equals to 10 barrels and is subject to lot size restrictions - you can easily get a breach of your account if you don't pay attention.
3.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GBReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
Bought my first ever prop firm evaluation with acg as I heard and read good reviews on them. The price and how reliable the company was compared to other companies is what I was attracted to. I bought a 10k evaluation just to test if they are legit or not. Passed phase 1 and 2 in 4 days and received credentials instantly. Waited 5 days for funded and when it was time for payout. I got my first payout on the first business day. 2nd payout on the 3 business day. The amounts I received were a decent figure. Based on my own experience, I have now bought...
1 Month +
2
1
I like the fact that they are what they say they are. They payout which is the main thing people are afraid a prop firm won’t do.
I’d say more the wait times between when requesting payouts. In a perfect world, I’d want it instantly rather than having to wait a few days but I understand the amount of customers they have to go through, verify and see if there’s any violations in their trades
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
MAReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Alpha Capital is a great company. I am proud to be part of it. So reliable, fast and helpful when you need themThey are reliable, fast and helpful when you need them
N/A
0
So reliable, fast and helpful when you need them
none
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
ITReviews
5.0
Trader’s Satisfaction
$40K
2 Steps
I don't have anything to complain about this prop. They have great trading conditions (no commissions as well) and MT platforms. They say they pay in 48 business hours but I've always received my pay-outs in 24 business hours or even less. I'm with them since December and I had zero problems. Their customer support in top-notch. You can easily open a ticket in Discord and they will reply immediately. If you have any problems you can also contact them by e-mail and they will promptly reply. Just read thei FAQ before purchasing and respect their tradi...
3 Months +
7
3
Customer service, pay-out times and no commissions.
Scaling program
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GBReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
I start using acg more than year ago and recently I become a funded trader and had 2 payouts untill now, I’m satisfied with them services, very professional staff and yesterday get my payout which was requested less than 48 hours.
1 Month +
2
2
Professionalism
Waiting time for live accounts
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
IDReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
ACG is the one of prop firm at this time, i have received 4 payout in the past 2 month, all of which were paid on time. hopefully ACG can always maintain its quality to became the best prop firm
N/A
3
1
always pay my profit
to get a funded account it takes 5 business days. if could be faster it would be great
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
BEReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Got the credentials really fast, execution is lightning fast with small spread (0.8-1pt on nasdaq) I have not reached a pay-out yet with them but i have seen many people being paid out so i assume it's not a problem
N/A
0
Good spreads
Low leverage
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
CEO
Country

GB
Trust Pilot
Date Created
Years in Operation
4.4
635
total reviews
5
418
4
136
3
24
2
6
1
51