Reviews634
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NPReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
I'm delighted to share my experience with Alpha Capital Group, which has truly set a benchmark for exceptional customer care in the trading industry. From the moment I joined, their team has been attentive, knowledgeable, and always ready to assist with any queries or concerns. The trading conditions they offer are impressive, providing a seamless and efficient platform for executing trades with ease. What truly sets them apart is their commitment to timely payouts, ensuring that investors like myself can access our funds promptly. Alpha Capital Gro...
N/A
0
The trading conditions they offer are impressive, providing a seamless and efficient platform for executing trades with ease.
Dashboard
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
Reviews
3.0
Trader’s Satisfaction
$200K
2 Steps
Approved my EA in writing, sent them the full details then got through 2 challenges and they refused to provide the real accounts. After many emails back and forth I got the accounts from them. Was totally unfair but they did resolve this issue by issuing the account however, did not allow me to continue with my EA. I wouldn't have signed with them if this was the case. They went back on their word regarding the EA.
N/A
2
1
Decent enough
They approved my EA in writing then when I got through the challenges denied usage of it.
3.0
User Friendliness
3.0
Payout Process
3.0
Customer Care
5.0
Trading Conditions
INReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
it's an amazing propfirm I've seen in this industry I'm really lucky to work with them nice firm overall great team and support. one of the best propfirm
N/A
0
good performance
great support team
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PKReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
Alpha capital group is one of my favourite firms. They have stood fast during the current prop firm crisis without any significant issues which is a sign of good relief for traders. Some of the rules have changed recently but I guess those were inevitable given the current situations. The high impact news rule is a lil too strict though. Other than that they have great trading conditions overall. They provide both. raw and commissions free accounts. I am personally not funded with them yet but their payout process looks seamless and smooth. The D...
N/A
0
They offer MT5.
The News restrictions esp. for speeches.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IDReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
This propfirm is one of the propfirms that can still survive in the midst of the storm that is hitting other propfirms. Propfirm's various advantages include very responsive customer service, responsiveness in handling customer complaints. Apart from that, trading conditions with very attractive spreads and fast execution.
N/A
0
Good propfirm
Customer support responsif.
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
INReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
A decent exection but sometimes i get slippage from the acg which I think that shouldn't be that case but its still ok t trade with them. their payout time is less than 2 days which is good considering u can start trading once gain without much delay.. I personally will defiantly get maxed allocated with them bcz they are reliable and will also bring alpha futures soon too
Less 1 Month
1
1
Reliability and payout time
Stupid slippage when there is no need for them to occure
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
1.0
Trader’s Satisfaction
$100K
2 Steps
ACG is a scam. I copy my ACG account from my 5ers account. They accused me doing group trading. But I DO NOT do it. Even if I provide trading details and show them two accounts by my own. They still cheat. This company can make up any excuses to make traders failed. STAY AWAY FROM ACG.
N/A
0
none
They are good at making up excuses.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
group trading
Summary
They accuse me doing group trading. But I DO NOT do it. Even if I provide my 5ers account trade details. They still cheat and make up excuses.
Documents From Reporter
NOReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
Alpha Capital Group I bought recently a couple of prop firm accounts with this firm, passed them. Same day I was awaiting onboarding for my master account I was denied because of their rule for "3rd party payments". You cannot issue card payments where cards are not in your name. I bought the accounts 05/06, which was last month. This rule about Third Party Payments was added last week, making this a invalid rule for my account without notifying me. I'm funded with BlueGuardian, FundingPips and I've never had this issue in my life with Third Party ...
N/A
0
.
Alpha Capital Group I bought recently a couple of prop firm accounts with this firm, passed them. Same day I was awaiting onboarding for my master account I was denied because of their rule for "3rd party payments". You cannot issue card payments where cards are not in your name. I bought the accounts 05/06, which was last month. This rule about Third Party Payments was added last week, making this a invalid rule for my account without notifying me. I'm funded with BlueGuardian, FundingPips and I've never had this issue in my life with Third Party Payments. Dont recommend this firm to anyone, highly unprofesional. Support is not willing to respond to anything, same goes with tickets on email. They are just spamming me to provide the last 4 numbers of my card to issue a refund of the original amount I paid for the account, without any compensation. I took this issue up in they're discord, I got immediately banned. Dont go here.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
NGReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
I was a good experience and they had good customer support to help me during my verification issue with verification provider and they have very good spread which I find very good
N/A
0
Spread is so good
The firm has a very good spread cause it goes in line with my strategy
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
INReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
One of the best propfirm in the funded industry. Good customer service. Low spread. Thanks for the opportunity. Thank you Alpha Capital Groups. Thank you once again.
N/A
0
Customer service
Quick support
5.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
CEO
Country

GB
Trust Pilot
Date Created
Years in Operation
4.4
634
total reviews
5
417
4
136
3
24
2
6
1
51