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Reviews
5.0
Trader’s Satisfaction
$10K
2 Steps
One of the best and trustworthy propfirms in the propfirm industry, credentials are sent out super faster within seconds and the customer support is super faster in getting the job done ✅ ✅ ✅ 🫂
N/A
0
The customer support is so faster 🙏🏼
Nothing much
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
August 14th, 2024
Thank you so much for your kind words! We’re delighted to hear that you find AquaFunded one of the best and most trustworthy prop firms. It’s great to know that our quick credential delivery and efficient customer support have made a positive impression. If you need anything else, we’re always here to help.
NGReviews
4.0
Trader’s Satisfaction
$10K
3 Steps
I’ve enjoyed using aquafunded! Customer service is super fast.. nice trading conditions too. I haven’t had any issues with them.. been trading with them for like 2months now.
N/A
0
The customer service!
Nothing for now
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
Replied:
August 14th, 2024
Thank you for your positive feedback! We’re thrilled to hear that you’ve enjoyed your experience with AquaFunded and that our customer service and trading conditions have met your expectations. If you have any questions or need assistance in the future, don’t hesitate to reach out.
USReviews
5.0
Trader’s Satisfaction
$200K
1 Step
I had something very weird happening with my account and after a couple of days speaking with the support team, they issued me a new account and added back the loses that occurred. I am very pleased with the help I received.
N/A
0
The support i received when correcting the issue of my trades closing automatically.
The issue that happened where my trades were closing automatically.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
August 14th, 2024
Thank you for sharing your experience. It’s great to hear that the support team was able to resolve the issue swiftly and credit your losses. We appreciate your feedback and are glad to know that you’re satisfied with the assistance provided. If you have any more questions or need further support, feel free to reach out. Happy trading!
NGReviews
4.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
Everything about the firm is really nice.
Nothing yet.
4.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
Replied:
August 14th, 2024
I'm glad to hear you're having a positive experience with AquaFunded! From the dashboard and trading conditions to customer support, it's great to know that everything is meeting your expectations. If you have any specific highlights or features you'd like to share, I'd be happy to hear more about what makes AquaFunded stand out for you!
TRReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Actually, a problem caused me to write this review here. The trades I opened in Matchtrader started to close by themselves. Because of this, I lost about 700$ in my funded account. I asked to change the platform, and I didn't ask for any compensation for my losses, because companies don't take responsibility in such cases. However, the friends in customer support quickly took care of the situation and added all the losses to my balance, even though I didn't ask for them. They also took immediate action to change the platform. I had 2 open transactio...
N/A
0
Customer Care
Matchtrader errors
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
August 14th, 2024
I'm really glad to hear that AquaFunded provided such exceptional support during your issue with Matchtrader. It's fantastic to know that the team acted swiftly to address your concerns, even going above and beyond by compensating your losses and facilitating a smooth transition to MT5. Your positive experience highlights AquaFunded's commitment to customer satisfaction and their dedication to resolving issues effectively. Thank you for sharing your feedback, and I'm sure your review will be helpful to others considering AquaFunded. If you need any further assistance or have more feedback, don't hesitate to reach out!
INReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
MY EXPERIENCE WITH AQUAFUND IS GREAT . I HAD A 10 K ACCOUNT. THEIR DASHBOARD IS QUITE NICE AND COOL. THEY ARE VERY CAREFUL FOR THEIR CUSTOMERS. IT IS A GOOD FIRM.
N/A
0
COOL DASHBOARD
SUPPORTING HAND
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
August 14th, 2024
I’m thrilled to hear about your positive experience with AquaFunded! It’s great to know that you’ve found our dashboard user-friendly and our customer care attentive. We strive to provide the best service and trading environment for our clients. If you have any more feedback or need assistance, feel free to reach out. Thank you for your kind words and for choosing AquaFunded!
INReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
Absolutely stellar support for customers! The team at AquaFunded has truly mastered the art of communication, making every interaction feel like a breeze. Their speaking way is not only professional but also incredibly welcoming, which adds a personal touch to every interaction. What truly sets AquaFunded apart is their seamless trading experience. Trades are executed with precision and efficiency, ensuring that every transaction is a success. With AquaFunded, you're not just a client, you're a valued member of their community. If you're looking for...
N/A
0
No Hidden Rules
Customer Service
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
August 14th, 2024
Thank you for your fantastic review! We're thrilled to hear that you've had such a positive experience with our support team and trading services. It’s great to know that our communication and trading execution have met your expectations. We strive to make every interaction with AquaFunded as smooth and enjoyable as possible, and it’s rewarding to see that reflected in your feedback. We’re glad you feel like a valued member of our community and appreciate your recommendation. If you ever need assistance or have any questions, don’t hesitate to reach out. Welcome aboard, and here's to continued success with AquaFunded!
Reviews
5.0
Trader’s Satisfaction
$10K
2 Steps
I have purchased a $10k 2 step funded challenge account from Aqua Funded. The dashboard was very user friendly and the spread were low as compared to other firms. I recently got an issue in my account but the customer care was quick and my issue got solved pretty quickly under 24 hours
N/A
0
Spreads are decent
the discord customer care is quick email replies are late
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
August 14th, 2024
I'm pleased to hear about your positive experience with AquaFunded! It’s great to know that the user-friendly dashboard and competitive spreads are meeting your expectations. We're also glad to hear that our customer care team resolved your issue promptly. If you have any further questions or need additional support, feel free to reach out. Thank you for choosing AquaFunded and sharing your feedback!
NGReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
My account was breached due to inactivity and I'd not traded the account before. Support staff, Lil_G was very helpful with restoring the account. I'm very grateful for the assistance rendered🙏🏽
N/A
0
Customer support Trading conditions
Nothing for now
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
August 14th, 2024
Thank you for your feedback! We're glad to hear that Lil_G was able to assist you effectively with restoring your account. We appreciate your patience and are always here to help with any issues you encounter. If you need further assistance or have any additional concerns, please don't hesitate to reach out. Thank you for choosing AquaFunded!
NGReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
I had to come here and tell everyone my experience with this firm because this is too good to be true. I got a $10k account, traded it and made first withdraw, lo and behold it dropped in 24hrs meanwhile their website says that it takes 48hrs. Yesterday I got my second payout and it was also fast. Before that,due to the website upgrade that was done recently my account dashboard was requesting fort another KYC, guess what? Immediately I contacted support on Discord, Lewis Admin got it sorted out immediately. Everything was fast, no stress as long as...
1 Month +
2
5
Fast payout and quick replies from support.
Honestly, nothing.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
August 14th, 2024
Thank you so much for sharing your experience! We're thrilled to hear that you’ve had such a positive journey with AquaFunded. It’s great to know that our fast payout processing and responsive support team have made your trading experience seamless. We’re committed to providing excellent service and addressing any issues promptly, so it’s wonderful to hear that Lewis Admin was able to assist you quickly with the KYC request. If you have any more feedback or need further assistance, don’t hesitate to reach out. Happy trading and thank you for recommending us!
