© 2025 Prop Firm Match. All rights reserved.
© 2025 Prop Firm Match. All rights reserved.
Reviews27
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VNReviews
5.0
Trader’s Satisfaction
$20K
2 Steps
I am satisfied with CTI's sponsorship programs, everything goes well for me, customer support is relatively fast, I see you need to improve a little on payout speed then everything will be perfect.
6 Months +
9
2
Transparent payment
Payment time is a bit slow
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
Hello Lieu,Thank you for taking the time to share your thoughts! We’re pleased to hear that you are enjoying our sponsorship programs and that our customer support has met your expectations. We acknowledge your suggestion regarding the payout process and are actively working on enhancing our efficiency in that area. Your feedback is invaluable to us, and we appreciate your input as we strive for continuous improvement. If you have any further concerns or questions, please don’t hesitate to reach out. We’re here to assist you! Kind regards, CTI-Customer Support
ZAReviews
4.0
Trader’s Satisfaction
$25K
2 Steps
A firm l only knew through propfirm match, to my surprise, they are good, stable, no drama, if you have a problem, the customer service team will sort it out for you, trading conditions are not that bad, credentials and kyc is smoothly done and quick
Overall trading conditions are good and how they quickly resolve problems if there is any
I can say the spread, they are not too bad, because l only love to trade EU and where l mostly traded it is zero spread, l wish they could do the same🥰
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
Replied:
Hello Morongwe, Thank you for sharing your experience with us! We’re pleased to hear that you found our services reliable and that our customer support team was able to assist you effectively. It’s great to know that the KYC process met your expectations as well. We appreciate your feedback and look forward to continuing to provide you with a positive trading experience. If you have any further questions or need assistance, please feel free to reach out. Kind regards CTI Support Team
INReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
Today, I, Bidyut Dhara from India, successfully completed the City Trader Emporium's 2 Phase 5K challenge, and I couldn't be more excited! After putting in a lot of hard work, I received the second phase account immediately, which feels like a huge accomplishment. This challenge has been both demanding and rewarding, pushing me to sharpen my trading skills and stay disciplined throughout. Reaching this point fills me with confidence and motivation to continue pushing forward. I'm looking forward to the next phase with enthusiasm, knowing that each s...
Less 1 Month
2
Support team very well
consistency rule
5.0
User Friendliness
3.0
Payout Process
4.0
Customer Care
3.0
Trading Conditions
CNReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
The customer service is very good and responsive to all requests. It provides mt5 trading platform, which is very good I only trade gold and here the spreads are not bad, at a good level but not the best Established for many years, this is a company that allows people to trade with confidence
safe
spreads of gold
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
Replied:
Hello jiezhu, Thank you for your review! We’re glad to hear that you’ve had a positive experience with our customer service and the MT5 trading platform. We appreciate your insights on our spreads and are committed to continuously improving our offerings. Your confidence in our company means a lot to us, and we look forward to supporting your trading journey. If you have any further questions or need assistance, please don’t hesitate to reach out. Kind regards CTI Support Team
NAReviews
4.0
Trader’s Satisfaction
$25K
2 Steps
I have had the opportunity to manage two funded accounts with CTI, and I must say that my overall experience has been highly satisfactory. I was particularly impressed with the prompt processing of my payout request, which was completed within 48 hours of approval. Remarkably, this was through a bank transfer, which often takes up to 5 days. I appreciate the efficiency and professionalism demonstrated by CTI. Thank you.
1
1
I had an excellent experience with the payout process. It was incredibly smooth, with no unnecessary delays or complications. The funds were transferred quickly, allowing me to access my money without any hassle. This level of efficiency really sets them apart from other services. Highly recommended for anyone looking for a reliable and speedy payout process.
Like any prop firm, there's always room for improvement. While it provides a solid base for traders, enhancements in platform efficiency, support, and resources could elevate the experience. Overall, the firm's commitment to growth and innovation is promising.
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
Replied:
Hello, Thank you so much for your positive review! We're thrilled to hear that you had a highly satisfactory experience managing your funded accounts with us. It's great to know that our prompt processing of payout requests and efficient bank transfers have made a significant impact. We strive to maintain high standards of efficiency and professionalism, and your feedback reassures us that we're on the right track. If you have any more comments or need further assistance, please don't hesitate to reach out. Thank you for choosing CTI! City Traders Imperium Support Team
NGReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
CTI was the first ever prop firm I had the opportunity of working with as a newbie trader and while the journey was short-lived and I couldn't pass the phase two of the account, I had absolutely no quarrels with their mode of operation. Their customer service, spread, slippage, and whatnot were more than satisfactory, including their site friendliness. I currently don't have an active prop firm account but I'm definitely getting one soon with CTI again. Highly recommend
Their stop-loss rule. It helped me implement managing my risk into my strategy and I think that has helped my trading journey overall. At first it was a bother and it was difficult to place trades but I got used to it and even glad that I got introduced to them because of it
I couldn't say because I never actually had a problem with how they ran their operations. Like I mentioned before, everything was more than satisfactory
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
Hello Desire, Thank you for your thoughtful review! We’re glad to hear you had a positive experience with CTI and appreciated our customer service and platform. We look forward to having you back on board soon and wish you the best of luck in your trading journey! Best regards City Traders Imperium Support Team
NGReviews
4.0
Trader’s Satisfaction
$20K
1 Step
I requested a payout almost 3 times and it goes smoothly,and i can remember there was a time that they paid me during the weekend.their CEO very kind and helpful. The COO is very active, caring and helpful
1 Month +
2
1
The CEO and COO
The COO and CEO
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
Hi Ismail, Thank you for your leaving us a wonderful review! We're thrilled to hear that you had a positive experience with our services. Your satisfaction is our top priority, and we appreciate your support. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Kind regards, City Traders Imperium Support Team
Reviews
4.0
Trader’s Satisfaction
$5K
2 Steps
It’s a great firm , tho I didn’t reach a payout stage but u was able to get funding , it’s a firm I’ll definitely continue to use , everything is okay especially then having mt5
It’s. Great firm and they use mt5 so it’s cool also they have a good support desk
Nothing everything is cool
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
Replied:
Hello Ochoga, Thank you for sharing your experience with us! We're delighted that you found our firm beneficial for funding and are pleased with our services, including the MT5 platform. Even though you haven't reached the payout stage yet, we encourage you to keep utilizing our platform and exploring its capabilities. Many factors can influence reaching payout thresholds, and we're here to support you every step of the way. If there's anything specific you'd like assistance with or if you have any questions about maximizing your experience with us, please feel free to let us know. We're committed to your success and look forward to continuing to assist you in achieving your financial goals! Kind regards, City Traders Imperium Support Team
VNReviews
4.0
Trader’s Satisfaction
$50K
2 Steps
The swap fee of its MT5 platform is very high for all major pairs, all negative swaps, no positive swaps which is very strange. I hope CTI could change this issue in the near future.
Scale up.
Swap fee and Spread.
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
3.0
Trading Conditions
Replied:
Hello Hai, Thank you for your feedback. We appreciate your concern regarding the swap fees on our MT5 platform. We have recently taken steps to address this issue by reducing our swap fees by 50%. However, we understand that there is always room for improvement in our services, and we are committed to continually enhancing the trading experience for our users. Your feedback is invaluable to us as we work towards providing the best possible trading environment. Thank you for bringing this to our attention. Kind regards, City Traders Imperium Support Team
Reviews
5.0
Trader’s Satisfaction
$10K
2 Steps
City traders imperium have been the absolute best in terms of customer care and prop firm conditions as well their payout speed and 14-day withdrawal timing. CTI is the best
User interface on the site and withdrawal speed
The slippage and spread
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
Replied:
Hello Desire, We are glad that you have truly enjoyed your experience with us thus far! We pride ourselves on providing the best transparency and straightforward funding program in the funding space. Our support team does its best to provide outstanding support to our traders. All the team wishes you success! Kind regards, City Traders Imperium Support Team
CEO
Country
AE
Trust Pilot
Date Created
Years in Operation
4.4
35
total reviews
5
14
4
11
3
1
2
0
1
1
City Traders Imperium
4.4
35