© 2025 Prop Firm Match. All rights reserved.
© 2025 Prop Firm Match. All rights reserved.
Reviews27
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USReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
This is the best firm to trade with because you have the ability to trade the way you want with zero restrictions the only thing that will stop is your self they have a top of the line prop firm
Less 1 Month
5
that there are no rules of time of trades and you can trade news
if i must pick the leverage
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
Hi Nicholas, Wow! It's fantastic to know that our services met or exceeded your expectations. We aim to consistently provide high-quality services, and your feedback is a great motivator for our team. Thank you for choosing us, and we can't wait to continue delivering exceptional experiences for you. Kind regards, City Traders Imperium Support Team
GHReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
First of all i would like to thank CTI for their commitment to providing better services to their customers. I think CTI is one of the underrated prop firms out there. Despite it being in the business for so many years, i think people dont really know much about this firm. they have good trading condition which makes working with them an easy one. their customer services is also good from thier social but i find it difficult reaching out to them on their site( via ticket). one thing i think they can do better is the one minute sl setting, it can be...
tight spread and trading condition
their sl rule is a no no
4.0
User Friendliness
4.0
Payout Process
3.0
Customer Care
4.0
Trading Conditions
Replied:
Hello Seth, Thank you for your thoughtful review and kind words about CTI. We appreciate your recognition of our commitment to improving our services. At CTI, we strive to offer excellent trading conditions and top-notch customer service to all our traders. We understand your feedback regarding our ticketing system and are continuously working to streamline our communication channels to ensure prompt responses during business hours. Our support team endeavors to address all inquiries efficiently to provide you with the assistance you need. Regarding your suggestion about extending the stop loss setting from 1 minute to 3 or 5 minutes, we value your input. Our current policy of a 1-minute stop loss is designed with careful consideration for effective risk management, aiming to safeguard your trading accounts. This rule helps maintain a disciplined approach to trading while protecting capital. Once again, thank you for choosing CTI and recommending us to others in the prop trading community. Your feedback helps us improve and deliver even better services to you. Kind regards, City Traders Imperium Support Team
MWReviews
3.0
Trader’s Satisfaction
$2K
2 Steps
CTI is a good firm only that they have to improve on helping customers very fast, they are slow to reply to Emails by their customers. I also experienced some slippage during trading and they should also improve on that also.
They use MT5, Tight spreads
Customer service is poor, Moderate slippage
5.0
User Friendliness
2.0
Payout Process
2.0
Customer Care
3.0
Trading Conditions
Replied:
Dear Benjamin, Thank you for your feedback and for bringing these concerns to our attention. We appreciate your positive remarks about our firm. Regarding your experience with our support team, please be assured that we are dedicated to responding to all inquiries within our outlined business hours. Our goal is to address all queries promptly and efficiently, and we are continuously working to enhance our response times. Regarding slippage, we understand how it can impact your trading experience. While we strive to minimize its occurrence, slippage can happen during high-impact news events and under varying market conditions. Unfortunately, we cannot control it entirely, but we are committed to reducing its impact as much as possible. Your feedback is invaluable to us, and we will use it to improve our services. If you have any further concerns or need additional assistance, please do not hesitate to reach out to our support team. Thank you for your understanding and for being a valued client. Best regards, City Traders Imperium Support Team
DZReviews
4.0
Trader’s Satisfaction
$2K
1 Step
I am a funded trader with them and already withdraw my first payout via USDT TRX without any issue. Sometimes they took time to respond to issued tickets , i think due to cases numbers. The scaling program is very attractive to skilled traders to makes a good money. The staff is not only friendly but also extremely skilled and theirs Efficiency and punctuality define their service.
3 Months +
1
3
Scaling plan
platform no issue at all.
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
Replied:
Hi Abdelghani, We are glad that you have truly enjoyed your experience with us thus far! We pride ourselves on providing the best transparency and straightforward funding program in the funding space. Our support team does its best to provide outstanding support to our traders and we strive to constantly improve on our service delivery. All the team wishes you success! Kind regards, City Traders Imperium Support Team
KEReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
I received the credentials almost immediately but the customer support was not as responsive as in other firms I've tried. The market conditions were actually impressive but the stoploss in each trade was a really tough one for me. The leverage helped me keep my risk at a minimum.
4.0
User Friendliness
4.0
Payout Process
2.0
Customer Care
3.0
Trading Conditions
Replied:
Dear John, Thank you for sharing your feedback. We’re glad to hear that you received your credentials promptly and found the market conditions and leverage beneficial. We are committed to addressing all inquiries within our designated business hours, and we are constantly striving to improve our response times. Regarding the stop loss requirements, please know that these are implemented to help our traders adhere to effective risk management practices. We understand that these requirements can be challenging, but they are designed to support long-term trading success. We appreciate your input and are here to assist with any further questions or concerns you may have. Best regards, City Traders Imperium Support Team
PKReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
CTI is the best firm and trusted firm as they have best support team. They have lowest spread and commission.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
Hi Rahman, Thank you for taking the time to share your experience with City Traders Imperium! We're thrilled to hear that you enjoyed our products and services, and appreciate your positive feedback. Your support means a lot to us. Kind regards, City Traders Imperium Support Team
Reviews
4.0
Trader’s Satisfaction
$25K
2 Steps
Customer service is great, quick to respond and solve problems,,you get credentials so quickly and the kyc process is user friendly, quickly, the problem for me is the swaps, too high and spreads are not really stable, but l would still try them, they are never bad
1 Month +
7
The environment got no much dramas, they help and they listen to customer
The swaps price is too high
4.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
3.0
Trading Conditions
Replied:
Hello Morongwe, Thank you for your valuable feedback! We're thrilled to hear that you find our customer service quick and effective in resolving issues, and that our KYC process has been user-friendly for you. Regarding your concerns about swap fees and spreads, we appreciate your patience and understanding. We're committed to enhancing your trading experience, and we've recently reduced our swap fees by 50% to make trading more cost-effective for you. While we acknowledge your feedback on spread stability, we assure you that we strive to offer competitive spreads in the market. At CTI, we're constantly working to improve our services based on customer feedback like yours. We value your business and hope that you continue to enjoy trading with us. Should you have any further suggestions or questions, please don't hesitate to reach out to our support team. We're here to assist you every step of the way. Kind regards, City Traders Imperium Support Team
CEO
Country
AE
Trust Pilot
Date Created
Years in Operation
4.4
35
total reviews
5
14
4
11
3
1
2
0
1
1
City Traders Imperium
4.4
35