3.4
7
Less than
20 reviews
€101 off on 100K 2‑Step Standard Account (applicable only to users who don’t have an active 100K challenge)
Less than
20 reviews
€101 off on 100K 2‑Step Standard Account (applicable only to users who don’t have an active 100K challenge)
Reviews7
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3.4
4.0
Trader’s Satisfaction
$100K
1 Step
N/A
0
Good customer service.
This is my first experience with them,have nothing least I like about them for now.
5.0
User Friendliness
3.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
3.4
1.0
Trader’s Satisfaction
$400K
2 Steps
3 months +
5
1
N/A
A trader can follow the stated drawdown rules, adjust after a warning, keep losses under the risk guidance, use stop losses, and still be removed after requesting a payout. The issue is not only that my accounts were terminated. The issue is that the decision was made without clear evidence being provided to me.
5.0
User Friendliness
4.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
one-sided bets
Summary
After that warning, I changed my approach even further. On my USD 100,000 account, I traded US30.cash with stop loss and take profit levels, generally using one trade per trading day. The losing trades shown in my history were approximately USD 454 to USD 620, which is below the 1% risk level they mentioned. My winning trades were approximately USD 2,503 to USD 2,704 because the strategy used a higher reward-to-risk structure. This was not one oversized gamble or uncontrolled exposure. It was a structured approach with controlled downside. Despite this, when I requested my reward, FTMO sent another email saying my activity was still not “genuine trading” and that it constituted “one-sided betting”. They terminated my accounts and said they would cease cooperation with me. They also said they would still pay the reward on my active account and refund my other accounts as a goodwill gesture, but only if I acknowledged the notice. What frustrates me most is the lack of transparency. I asked for specific details more than once, but they never gave a clear trade-by-trade explanation. Instead, they relied on broad phrases such as “overall trading behaviour”, “risk exposure” and “reliance on one or a few trade ideas”. These explanations are too vague for such a serious decision, especially when a trader has already adjusted their strategy after receiving a warning.
Documents From Reporter
3.4
5.0
Trader’s Satisfaction
$10K
2 Steps
1 month +
0
2
the platform
minimum days of passing the challenges
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
3.4
1.0
Trader’s Satisfaction
$100K
2 Steps
1 month +
0
1
Smooth platform experience, fast account setup, and competitive pricing compared to other prop firms.
My accounts were terminated for alleged cross-account hedging despite being traded independently and during different time periods. After submitting a payout request on May 19, I only then purchased an additional Phase 1 account. The accounts were not used simultaneously for hedging purposes. I believe the breach decision was unfair and lacked proper investigation.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Alleged cross-account hedging
Summary
My accounts were traded independently and during different time periods. After submitting a payout request on May 19, I only then purchased an additional Phase 1 account. The accounts were not used simultaneously for hedging purposes. Despite this, my accounts were terminated for alleged cross-account hedging. I believe the decision was unfair and lacked proper investigation.
Documents From Reporter
3.4
4.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
the plans
not sure
5.0
User Friendliness
3.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
3.4
4.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
website
big spread
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
3.0
Trading Conditions
3.4
5.0
Trader’s Satisfaction
$10K
2 Steps
3 months +
0
3
User interface is sublime
I can’t fault them
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
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