Reviews634
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BRReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
I have almost 1 year of real account, and more than 40k payouts. This prop firm is absolutely the best. Alpha is committed with their traders. Excelent community. 10/10
6 Months +
10+
1
Payout and challenge process.
So far, all good.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
CNReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
I received the first payout after an interview. The second payout get approved without interview within 48 business hours. Overall, ACG is a very legit firm , it does not deny giving funded account after passing the evaluation, nor deny payout.
3 Months +
2
5
The firm is legit and does not deny payout.
It would be better if the account can be traded right away again after the payout request is submitted.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
UAReviews
3.0
Trader’s Satisfaction
$25K
2 Steps
I have been trading with Alpha Capital Group for a year, and overall, I am satisfied with the company. The trading conditions are also acceptable, the spread is quite reasonable, and there is almost no slippage. I am happy with the company, and the support team usually responds quickly and to the point. Payouts are generally without delays, although I currently have two live accounts and multiple withdrawals of my profits. However, one account was suspended for identity verification via a Zoom session for reasons unclear to me. Due to technical issu...
N/A
0
Trading conditions
It's required to verify my identity too frequently, even at the funding stage.
4.0
User Friendliness
2.0
Payout Process
3.0
Customer Care
5.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Short interview screening
Summary
I am writing to follow up on my account issue, which has been unresolved for over a month. My account number was FLAGGED on December 6, preventing me from trading or withdrawing my profits. I do not understand why no one is responding to my inquiries. This is now the fourth email I have sent, and I have yet to receive a reply. If it is necessary to conduct another Zoom session, I am ready to do so, as the initial session did not take place due to a technical issue. I kindly request that this matter be resolved as soon as possible, as it has caused significant inconvenience. Please provide an update on the status of my account and the necessary steps to unblock it. Thank you for your prompt attention to this issue.
Documents From Reporter
SEReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Hey i have been through many propfirms and without any doubt Alpha capital group is the best, ligit and most honorable. Good communication. No hidden rules. They are there for the trader. Even if you break 2 min news role they are super friendly and it's just soft breach (endless) which could happen to anyone even several times by mistake. I will strongly recommend alpha.
N/A
0
No hidden rule. Good communication. Friendly, kind and supportive. There payout days are every 2 weeks on established dates which doesn't change even if your payout gets payed after 2 days then the next payout is after 11 days which is amazing.
Nothing that I can think off.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Reviews
4.0
Trader’s Satisfaction
$50K
2 Steps
I was marked for payment at ACG and they gave me an appointment for the interview. The representative I interviewed was a very moderate and smiling person and he understood me very well. They made my payment in the evening of the day I interviewed. I thank all the employees to ACG.
N/A
0
Thank you ACG I like your constructive attitude very much
I like your constructive attitude very much
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
GHReviews
5.0
Trader’s Satisfaction
$5K
1 Step
Alpha capital is one of the best firms I've traded with. Customer support, giveaways, and their website is what makes them unique. I've been with them since they started and I was one of more than 10,000 traders who was gifted a free 5k account. That changed my life for good.
N/A
0
I just love their website and the giveaways they do.
Waiting for 14 days before payouts, instead of 7 days.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
INReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
I won a Christmas Gift $5K account and cleared the Phase 1 and Phase 2, after that within 2 business days my KYC approved and got the contract to sign. Within 1min after signing the contract got the live account details. The process was too fast and I'm quite satisfied with their services.
Less 1 Month
0
2
The Credential receiving and KYC process was quite good fast and support team is responsive.
I did kyc three times because they dont accept postal form of document, they need PVC card type of document with good clarity.
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
5.0
Trader’s Satisfaction
$200K
2 Steps
alpha capital is the best company I have met so far, 3 payments I have received always on time, and the conditions are clear, the truth is they are perfect.
3 Months +
3
1
Oui
Rien
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
INReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
Alpha capital group one of the best prop firm. I have been associated with multiple propfirms. But alpha capital is the top most. I have been taking payouts since almost 8 months. I highly recommend to professional traders to choose alpha capital group over others. I am max funded with this firm. Which is $400k
6 Months +
10+
3
I like there support and 14 days payout cycle. And there website and Dashboard for traders.
The firm needs to allow same pair to trade on max funded. The firm needs more trading pairs
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
ROReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
The customer care team is very prompt and all the process was very fast, from account creation to problem solving. The verification steps were fair and correct and pay out done in due time.
3 Months +
1
1
Smooth process and correct verification steps
Time required to book interview process for validation,2weeks
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
CEO
Country

GB
Trust Pilot
Date Created
Years in Operation
4.4
634
total reviews
5
417
4
136
3
24
2
6
1
51