Reviews63
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4.1
4.0
Trader’s Satisfaction
$50K
1 Step
Great so far, havent had any issues, been a great prop firm, customer care excellent and the dashboard is great. platform no issues . Thank you very much
N/A
0
Their website is nice and their dashboard.
not much
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
4.1
5.0
Trader’s Satisfaction
$2K
2 Steps
It's a great prop firm with a really active Discord community. They used to have some execution delays, but that's fixed now. Their $2k account is perfect for me since I'm just looking to trade with a low budget.
Less 1 Month
0
0
cheapest challenge
-
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
June 9, 2026
Dear Oak, Thank you for your kind words about our support team. We truly appreciate your trust in Hola Prime and look forward to supporting your continued growth and success. We’re glad to hear that your overall experience has been positive. Warm Regards, Hola Prime
4.1
1.0
Trader’s Satisfaction
$200K
2 Steps
My experience with this prop trading firm was very disappointing. After achieving significant profits on my account, I was informed by the Risk Department that my trading behavior was considered “gambling and speculative” rather than disciplined trading. Their reasoning was that a large portion of my profits came from two strong trades and that my remaining trades were negative overall. In my view, this reasoning is problematic. The fact that a significant portion of performance comes from a few large winning trades does not automatically mean tha...
N/A
0
nothing.
What I disliked the most was the lack of transparency and the feeling that expectations changed after reaching the Funded Stage. Rules that appeared acceptable during the challenge seemed to be interpreted differently once profits were generated, which made the evaluation process feel inconsistent and difficult to trust. I was also dissatisfied because, in my case, the profits were ultimately not paid out after my trading activity was reclassified as speculative. That experience significantly reduced my confidence in the evaluation and payout process. Based on my personal experience, I would not recommend this firm. My advice would be to carefully review how trading performance, risk management, and payout decisions are interpreted in practice before participating.
2.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
2.0
Trading Conditions
Reason
Breach Reason
Gambling
Summary
According to Hola Prime, the breach occurred because my profits were heavily concentrated in two large winning trades, which they classified as gambling and speculative behavior rather than consistent and systematic trading. As a result, they determined that my trading did not comply with their funded account risk standards and reset the account balance.
Documents From Reporter
June 9, 2026
Dear Michael, Thank you for taking the time to share your feedback. We appreciate the opportunity to provide further clarification regarding the review of your account. Following a detailed assessment of your trading activity on your account, our Risk Team identified a trading pattern that aligns with gambling and speculative behavior rather than a structured and sustainable trading approach. Our review found that the profitability of the account was overwhelmingly dependent on two exceptionally large winning trades, which accounted for approximately 118% of the account's total gains. In contrast, the remaining trades on the account collectively resulted in a net loss. When these two trades are excluded from the analysis, the account's overall performance becomes negative. A sustainable trading strategy should demonstrate the ability to generate consistent returns across multiple independent trades and varying market conditions. When overall profitability relies entirely on a small number of outsized winners while the broader trading activity remains unprofitable, it indicates that the underlying strategy lacks consistency and replicability in a real-market environment. Such trading behavior is characteristic of speculative or gambling-style trading rather than disciplined, risk-managed execution. As this pattern falls within our prohibited practices relating to gambling and speculative trading, the account was deemed to be in breach of our trading policy. However, as a goodwill gesture, rather than terminating the account, we rebalanced the account back to its initial balance, providing you with the opportunity to continue trading under the program guidelines. These measures are applied consistently to protect the integrity of the platform and to encourage a more sustainable and disciplined trading approach for all participants. Additionally, after the account subsequently breached due to a Maximum Loss Limit violation, our team proactively reached out to discuss the matter and offer the best possible resolution available. We are currently awaiting your response regarding the options provided and remain available to assist should you wish to discuss the matter further. If you have any further questions or require additional clarification, please do not hesitate to reach out. Our team remains here to assist you. Best Regards, Hola Prime
4.1
5.0
Trader’s Satisfaction
$2K
2 Steps
During my experience with Hola prime, I'm going to give it to them as a 10/10 prop firm, trading experience was very nice and customer service was top notch
Less 1 Month
0
0
Customer support and trading experience
i don't know yet
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
June 8, 2026
Dear Victor, Thank you for your incredible feedback! We’re delighted to hear that your overall experience has been outstanding and that our support made a positive impact. We wish you continued success ahead! Warm Regards, Hola Prime
4.1
5.0
Trader’s Satisfaction
$2K
2 Steps
recently had a positive experience with a trading firm that stood out for its professionalism and reliability. From the beginning, the process was smooth and well-structured, making it easy to understand their rules and expectations. Their platform was stable, and I did not encounter any major issues while trading. One of the most impressive aspects was their responsiveness and support. Whenever I had a question, their team replied promptly and provided clear guidance. Additionally, their payout process was efficient and timely, which increased my t...
N/A
0
The support and their fast feedbacks from them
The spreads.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
June 8, 2026
Dear Erx, Thank you for your wonderful feedback and for sharing your experience. We're delighted to hear that you found our onboarding process smooth, our platform reliable, and our support team responsive. Providing a transparent, fair, and efficient trading environment is something we continuously strive for, so it's rewarding to know that these efforts contributed to your positive experience. Your recommendation means a lot and motivates us to keep delivering the highest level of service to our traders. We look forward to being part of your trading journey and wish you continued success. Best regards, Hola Prime
4.1
4.0
Trader’s Satisfaction
$100K
2 Steps
I successfully generated approximately $4,500 in profit while trading with Hola. However, when I requested a payout, my account was flagged and I was accused of being associated with a trading group and/or violating their rules. What concerns me is that I have not been provided with clear evidence supporting these allegations. I have asked for specific details regarding the supposed violation, but the explanations provided have not been sufficient for me to understand or verify the decision. As a trader, I fully support risk management policies an...
N/A
0
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
June 9, 2026
Dear đoàn, Thank you for taking the time to share your experience and feedback. We understand your concerns and appreciate the opportunity to provide additional context regarding this matter. Following a detailed investigation, our compliance team identified trading patterns indicating coordinated trading and/or strategy replication across multiple accounts. Our review was conducted based on compliance procedures, which identified sufficient evidence of activity that fell within these prohibited practices. Following your review request, our team connected with you directly to discuss the findings in detail and work towards a constructive resolution. We appreciate your cooperation and willingness to engage with us throughout the process. While our findings regarding the Group Trading Policy remained unchanged, we were able to reach a mutual resolution This resolution was provided on the understanding that all future trading activity will remain fully compliant with our policies and will not involve any form of group trading, trade replication, or other activities that result in materially similar trading patterns across multiple traders or accounts. We understand that the matter now stands resolved. Should you require any further assistance or clarification in the future, our team remains available and happy to help. Kind regards, Hola Prime
4.1
5.0
Trader’s Satisfaction
$100K
2 Steps
I’ve been trading with Hola Prime since October 2025 and have received 13 payouts to date, all processed in under 30 minutes. The overall experience has been excellent, and I still actively trade with funded accounts. Looking forward to continuing to grow with Hola Prime - highly recommended!
6 Months +
10+
3
Hola prime always pay on time and have never denied me any payouts. Their spreads are great and customer service is always very helpful when needed.
Nothing at the moment
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
June 8, 2026
Dear Hannan, Thank you for your continued trust and support! We're thrilled to hear that you've had such a positive experience with us and that all of your payouts have been processed quickly and smoothly. Providing fast payouts, a reliable trading environment, and a seamless experience for our traders remains one of our top priorities. Your recommendation means a lot to us and serves as great motivation for our team to continue delivering the best possible experience. We look forward to supporting your continued success. Best regards, Hola Prime
4.1
5.0
Trader’s Satisfaction
$5K
1 Step
A diverse and convenient trading platform with low spreads. Instant order execution, providing quick support to traders. Fast payment process. Clear trading rules, no hidden regulations. Affordable fund purchase prices.
N/A
0
Clear trading rules, no hidden regulations. Affordable fund purchase prices.
no
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
June 8, 2026
Dear Hoang, Thank you for your fantastic review! We're delighted to hear that you've had a positive experience with our platform, from the low spreads and fast order execution to our responsive support and quick payout process. Our goal is to provide traders with a transparent, efficient, and trader-friendly environment, so it's great to know that these aspects stood out to you. We're also pleased that you found our trading rules clear and our funding options affordable. Thank you for your recommendation and we wish you continued success in your trading endeavours! Best regards, Hola Prime
4.1
5.0
Trader’s Satisfaction
$50K
2 Steps
The have good trading conditions and best customer service. I would like to give a big thanks to Kevin as one of the best customer care agents helped with a reinstatement of my account!!!
Less 1 Month
0
0
Trading conditions and customer service
Nothing as of yet
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
June 8, 2026
Dear Alpha, Thank you for your wonderful feedback! We're delighted to hear that you've had a positive experience with our trading conditions and customer support. Providing timely, professional, and effective assistance to our traders remains one of our top priorities. We truly appreciate your support and wish you continued success in your trading journey. Best regards, Hola Prime
4.1
5.0
Trader’s Satisfaction
$5K
2 Steps
I've had a great experience with HolaPrime so far. One thing that really stands out is how responsive and accessible their customer support team is. Whenever I've had concerns, questions, or needed assistance, it was easy to get in touch with someone who was willing to help and actually take the time to understand the situation. What I appreciate most is that they don't treat you like just another account number. They're professional, approachable, and genuinely work with you to find solutions whenever issues arise. The communication has always bee...
N/A
0
Facebook advertisements and with how they came in the Philippines to enter and expand their PropFirm.
None, they are really great with handling cases.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
June 8, 2026
Dear Feb, Thank you for taking the time to share such a detailed review of your experience with Hola Prime. We're delighted to hear that our customer support team has made a positive impact on your journey with us. Providing responsive, accessible, and personalized assistance is something we value greatly, and it's rewarding to know that our efforts have contributed to your positive experience. We truly appreciate your comments about our communication, professionalism, and commitment to finding solutions. We look forward to continuing to serve you and wish you ongoing success in your trading journey. Best regards, Hola Prime