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4.1
5.0
Trader’s Satisfaction
$100K
2 Steps
I am very happy with customer support. They have solved my issues on time. The trading conditions are good and I have enjoyed trading with hola prime.
N/A
0
Just a great firm
Payout processing time
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 7, 2026
Dear Hamayun, Thank you for your wonderful feedback! We're delighted to hear that you've had a positive experience with our customer support team and that your concerns were resolved promptly. Providing timely assistance and ensuring a smooth trading experience are always our top priorities. It's also great to know that you're enjoying our trading conditions. Your trust and satisfaction mean a great deal to us, and we're committed to continuing to deliver the reliable service you expect. We truly appreciate your support and wish you continued success in your trading journey with Hola Prime! Warm Regards, Team Hola Prime
4.1
1.0
Trader’s Satisfaction
$0
2 Steps
Hi, i am going to be honest here. I have not been trading with Hola Prime for two weeks but they've already decided to breach my account. They plucking non existent numbers and saying ive broken the 2% rule on a single trade idea. I do not agree with their assessment and feel hard done by. I am 100k funded with them and already up $7.4k withing 2 days. Now they're claiming I broke the rules. My screenshot from MT5 is different compared to their assessment, and before they say you changed your sl, I have modified my sl within the 3min time slot so th...
N/A
0
I really like how quick their response was when I passed my phase 1 and 2 and got funded same day without any issues
Rules that hinder traders
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
2% rule violation
Summary
The firms policy clearly states max exposure of 2% max per trade idea. I have, according to them breached this rule, by taking 2 trades in a row which resulted in more than 2% (according to them), but I firmly and categorically disagree with them. I have clear evidence that their claim is unjustified and can provide screenshots of this.
Documents From Reporter
July 10, 2026
Dear Burhaan, Thank you for taking the time to share your further feedback and we would like to clarify on any issues you might have faced. After a comprehensive review of the account activity we could find that recently your account breached due to 2% risk violation. The 2% Risk Rule is applied based on strict and predefined risk management parameters, and any deviation from these parameters constitutes a breach under our trading framework. As explained in our conversation previously, the 2% risk rule mandates placing stop loss on each trade to restrict the risk on any single trade idea under 2% and violating this leads to account termination. The rules considers risk taken on trade instead of the realised loss and this is also clearly mentioned under the trading rules section of our website. As a result, the decision regarding the account breach and closure remains final in accordance with our trading rules and risk management policies, which are applied consistently across all accounts to ensure fairness. Apart from this we could not find any other issues related to your account and we would be happy to assist in any concern you might be having. Kind regards, Hola Prime Team
4.1
1.0
Trader’s Satisfaction
$100K
2 Steps
I initially had a very good impression of Hola Prime - great trading conditions, KYC was smooth, no complaints. I received my first payout on 25 Jun within 15 minutes. Extremely quick and easy! However on 4 July 2026, I received an email from the Risk and Compliance Team, detailing a breach of Hola Prime’s "prohibited trading rules relating to one-sided betting, gambling-style trading, and speculative directional exposure". Hola Prime's definition of one-sided betting is as follows: "One-sided betting refers to a trading approach where one repeated...
Less 1 Month
1
1
KYC and payouts were extremely quick
I got breached for "one-sided betting" (in my opinion, unjustified) for trading with the trend
3.0
User Friendliness
5.0
Payout Process
1.0
Customer Care
5.0
Trading Conditions
Reason
Breach Reason
One-sided betting
Summary
I received the following email from Hola Prime: "Following a detailed review of your trading activity on Account 109209, we have confirmed a breach of Hola Prime’s prohibited trading rules relating to one-sided betting, gambling-style trading, and speculative directional exposure. The account history shows an overwhelming sell-side bias on XAUUSD. Out of the reviewed closed trades, approximately 109 out of 114 trades were placed on the Sell side, representing around 95.6% sell-side exposure. The few Buy positions observed were limited and did not offset the dominant one-directional trading pattern. This repeated short-side exposure across the same instrument reflects directional betting rather than a balanced, risk-managed trading approach. Such activity falls under prohibited conduct as per Hola Prime’s trading and risk policy. As a result, Account 109209 has been breached with immediate effect. The account is no longer eligible for continued trading or payout processing." The one-sided betting rule is murky and confusing, and doesn't differentiate between actual gambling versus proper risk-managed directional trading
Documents From Reporter
July 7, 2026
Dear Wisely, Thank you for taking the time to share your experience and for acknowledging the positive aspects of your journey with Hola Prime, including the smooth KYC process, trading conditions, and the prompt processing of your first payout. We're pleased to know these met your expectations. We also appreciate you sharing your concerns regarding the outcome of your account review. We understand your perspective and respect that you believe your trading decisions were based on your market analysis and prevailing market conditions. However, we'd like to clarify that the action taken on your account was not based solely on the fact that your trades were predominantly sell positions or on your market outlook. Our Compliance Team conducted a comprehensive review of your overall trading behavior, taking into account the complete trading pattern and risk profile. The concern identified was the sustained and overwhelmingly one-sided directional exposure on a single instrument over the reviewed period, which falls within the scope of our Prohibited Trading Practices and internal risk management framework. Compliance with individual rules, such as the Risk per Trade Idea requirement, does not automatically indicate compliance with all trading policies. Our reviews consider the overall trading approach rather than any single parameter. We understand that different traders may interpret market conditions differently. To ensure fairness and consistency, all accounts are assessed using the same predefined policies, and following a detailed review, our Compliance Team confirmed that the decision was made in accordance with those standards. We appreciate the constructive manner in which you've engaged with our team throughout this process. Should you have any further questions or require additional clarification, we're always happy to assist. Warm Regards, Team Hola Prime
4.1
5.0
Trader’s Satisfaction
$5K
1 Step
I've had a great experience trading with this prop firm. The trading conditions are stable, spreads are competitive, and the dashboard is clean and easy to navigate. Customer support has always been quick and helpful whenever I needed assistance. I also just received my first payout, and I can confirm the payout process is genuinely fast. Overall, a reliable firm that delivers on what it promises.
N/A
0
the static drawdown and stable conditions.
none as of right now.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 7, 2026
Dear David, Thank you for taking the time to share your experience with Hola Prime! We're delighted to hear that you've been enjoying our trading conditions, competitive spreads, and intuitive dashboard. It's especially rewarding to know that our support team was able to assist you promptly whenever needed and that your first payout was processed quickly. Providing a smooth trading experience backed by reliable support and fast payouts is what we strive for every day, so your feedback truly means a lot to our team. Congratulations on your first payout! We appreciate your trust in us and look forward to supporting you throughout your trading journey. Wishing you continued success and many more milestones ahead! Warm Regards, Team Hola Prime
4.1
1.0
Trader’s Satisfaction
$100K
2 Steps
I want to share my personal experience with Hola Prime so other traders can understand what they may be getting into. I worked very hard to reach the Master stage. I followed the process, traded seriously, respected the risk rules, and treated the account professionally. This was not a random attempt or reckless trading. I put in time, effort, discipline, and focus to get to that stage. The issue happened because of a simple human calculation mistake with my stop loss. I placed a stop loss as required, but while calculating the risk, I accidentall...
N/A
0
nothing
What I liked least about Hola Prime was the lack of fairness and human consideration in the review process. In my case, the issue was caused by a genuine stop-loss calculation/input mistake, not intentional rule abuse. The actual floating loss was only around $30, and I was already trying to correct the stop loss when the account was blocked. After working hard to reach the Master stage, I felt the firm applied the rule mechanically without properly considering the facts, the timeline, or my overall trading behavior. For me, the biggest problem was not the rule itself, but the lack of flexibility, support, and fair judgment toward traders.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
July 7, 2026
Hi Ben, We are sorry to hear that your experience did not meet your expectations. After a thorough review, we can confirm that the account was breached due to a violation of our risk management rules. The breach was not the result of reaching a payout stage or any discretionary action taken by the firm, but rather due to non-compliance with the applicable trading requirements on the account. We understand that trading mistakes can happen, and we appreciate the effort you invested in reaching the funded stage. However, maintaining consistent rule enforcement is essential to ensure fairness and equal treatment for all traders participating in our program. Our Compliance and Risk Team carefully reviewed the account activity and communicated the reason for the breach in detail through multiple email responses. We made every effort to clarify our findings, answer the concerns raised, and explain how the relevant rules were applied before a final decision was reached. While we respect your right to share your opinion, we respectfully disagree with the characterization presented in this review. Hola Prime remains committed to transparency, fair evaluations, and consistent application of its trading policies. All account reviews are conducted based on documented trading activity and established risk management standards, not subjective judgment. We value trader feedback and continuously work to improve our services and communication. We sincerely wish you success in your future trading endeavors. Best Regards, Team Hola Prime
4.1
5.0
Trader’s Satisfaction
$100K
2 Steps
I like everything about the firm, broker is great, dashboard is easy to read, and support is very fast. I recommend using them and they also have discounts very often.
N/A
0
Everything was good
Nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 1, 2026
Dear Šime, Thank you for your wonderful feedback! We're delighted to hear that you've had a positive experience with our trading environment, found the dashboard intuitive and easy to navigate, and received prompt support from our team. It's also great to know that you appreciate our frequent discounts, as we strive to make our programs accessible while delivering a seamless experience. Your kind words motivate us to continue improving and providing the best possible service to our trading community. Thank you for choosing Hola Prime, and we wish you continued success in your trading journey! Warm regards, Team Hola Prime
4.1
5.0
Trader’s Satisfaction
$1
2 Steps
التجربة مع Hola Prime كانت ممتازة بالنسبة لي كمتداول من الجزائر. الإيجابيات: 1. KYC: بطاقة بيومترية بدون تعقيد. الموظف كان محترم 2. الدعم: ردوا علي في الشات خلال دقائق لما تأخر الموظف. 3. السحب: طلبت سحب أرباح اليوم ووصل لحسابي البنكي خلال دقائق . السلبيات: السبريد على الناسداك أعلى شوي مقارنة بمنصات My experience with Hola Prime has been excellent as a trader from Algeria. KYC: The biometric ID verification process was straightforward and hassle-free. The staff member was professional and respectful. Support: They responded to me via live...
N/A
0
KYC was easy. I used my Algerian biometric ID card and it was accepted quickly. Support was fast and helped me when I had trouble connecting to the interviewer. I also received my profit payout to my DZD bank account on the same day.
The spread on nasdaq is higher than some FCA brokers. Payouts are not instant, it took 1-2 business days to arrive.
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
June 30, 2026
Dear Sid, Thank you for taking the time to share your detailed feedback and for choosing Hola Prime. We're delighted to hear that your KYC verification, support experience, and withdrawal process met your expectations. Providing a smooth onboarding experience, responsive customer support, and fast payouts are priorities for us, so it's wonderful to know these aspects stood out. We also appreciate your honest feedback regarding the NASDAQ spread. Your input is valuable and has been shared with our team as we continuously work to enhance our trading conditions while maintaining reliable execution. We would appreciate if you could share any screenshot or video recording that highlights high spreads for our team to check and rectify if there's any issue. Thank you once again for your trust and support. We look forward to being a part of your continued trading journey! Best Regards, The Hola Prime Team
4.1
5.0
Trader’s Satisfaction
$100K
2 Steps
Very satisfied, the dashboard is very user friendly and modern, everything works correctly, the support is fast and kind. good spread and very good rules.
N/A
0
the rules conditions
nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
June 30, 2026
Dear Steven, Thank you so much for your wonderful feedback! We're delighted to hear that you're enjoying our modern, user-friendly dashboard, competitive spreads, and clear trading rules. It's also great to know that our support team has made a positive impression. We truly appreciate your trust and look forward to continuing to support you throughout your trading journey! Best Regards Hola Prime Team
4.1
1.0
Trader’s Satisfaction
$100K
1 Step
They took off my profits the day I requested for payout, the reason behind is a bent rule of "my EA being used by multiple accounts" and they don't provide proof for it. They also go further asking for the source code of my EA. this raises alot of red flags, so beware, if this happens to you, be sure that you might expose your EA I had a 100k acc and denied payout of 3k+
1 Month +
0
2
Nothing
Payout denial
4.0
User Friendliness
1.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
Reason
Breach Reason
Multiple clients using the same EA
Summary
The breach is unjustified, you can't claim a breach if you can't provide proof, and they couldn't provide proof since luckily I'm an EA developer and I developed my EA, Never sold it to anyone.
Documents From Reporter
June 30, 2026
Dear Innocent, Thank you for taking the time to share your feedback. We would like to clarify the concern related to your account. We understand that an account breach prior to a payout can be disappointing, and we regret that this has affected your experience with us. However, we would like to confirm that the breach on your account was triggered due to a Daily Loss Limit violation. This is an automated system-controlled safeguard and operates independently once the defined risk threshold is exceeded. When the equity or balance of an account surpasses the permitted drawdown limit at any point, the system instantly identifies the breach and triggers it automatically. As such, these actions are not manually initiated and cannot be overridden. Regarding the use of Expert Advisors, please note that it has been clearly stated under our Prohibited Trading Practices that use of a imilar EA which is being use by any other trader is strictly prohibited. The team has been actively communicating with you and has also requested for the Source code to be reviewed but it has not been received yet. The breach has nothing to do with the EA use in your account and was a result of the daily loss limit violation. All such rules, along with other trading guidelines, are clearly outlined on our website and are made available for traders to review prior to engaging in trading activities. Account outcomes based on these rules are final and cannot be reversed. We understand that this outcome may be disappointing, however the decision stands in accordance with the established trading rules. If you require any further assistance or clarification, our team remains available and happy to help. Best regards, Hola Prime Team
4.1
5.0
Trader’s Satisfaction
$10K
2 Steps
getting my first payout from holaprime and it couldn't have been smoother! From passing the challenge to having funds in my wallet in under 20 minutes.
1 Month +
1
0
payout speed
some customer service via Discord and website.
5.0
User Friendliness
5.0
Payout Process
3.0
Customer Care
5.0
Trading Conditions
June 23, 2026
Dear Dino, Thank you for sharing your feedback and for taking the time to review your experience with Hola Prime. We are delighted to hear that your journey from passing the challenge to receiving your first payout was smooth and efficient. Providing a seamless experience for our traders, along with fast and reliable payouts, remains one of our key priorities, and it is rewarding to know that we met your expectations. We truly appreciate your trust and support, and we look forward to being part of your continued trading success with Hola Prime. Best regards, Hola Prime Team
4.1
63
total reviews
5
42
4
7
3
2
2
1
1
11
4.1
63
30% off all accounts (except 2K accounts)
4.1
63
30% off all accounts (except 2K accounts)
